Best Online Casino Testing Agency

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Licencing, Testing Authorities and Agencies for Online Casinos

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Gaming Fairness Labs Online Casino Testing - VegasSlotsOnline

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Casinolab Reviews

I thought it was natural to write a review about my experience. Considering the end of operation in the UK, I was a little worried about my drawer. I sent an email that reassured that the withdrawal would be processed within 72 hours, and a reply was received within 12 hours. Three hours later, my drawer was sent to my PayPal. Thanks to the customer service team!

Experience date: December 04, 2022

Reply from Casinolab

Updated December 5, 2022

Thank you for the review.

I am happy to be satisfied!

If you have any problems, please feel free to contact us.

We look forward to your continued support of our casino.

Casino Lab team

One review December 7, 2022

I'm very upset that I've sent numerous…

Casino labs are closed in the UK, and they are trying to withdraw funds, but they can't withdraw. Casino labs are closed in the UK, and they are trying to withdraw funds, but they don't. If you press the drawer, you will not be able to draw the requested amount, but the amount is not written.

Experience date: December 05, 2022

Reply from Casinolab

Thank you for using our casino.

Unfortunately, I couldn't find your account in the details provided by Trustpilot.

Casino Lab team

2 reviews October 30, 2022

Excuse after excuse to get your winnings.

This casino is a very wonderful casino. There is no problem with the deposit, but if you want to pull it out, it looks like a joke. It cannot be pulled out through PayPal, card, bank, etc. I uploaded the documents many times and consulted with the customer service, but it was useless. There was no such problem on other online slot sites. Do not approach anything.

Experience date: October 30, 2022

Reply from Casinolab

Thank you for contacting us. We apologize for the delay in the request for exchanging.

Let me point out that in order to understand the complaints of our customers, we have an obligation to carry out all necessary security checks for our players and their demands as a regulated casino. Unfortunately, we apologize for the inconvenience, especially when there are many inquiries from players.

Discount will be approved on October 30, and depending on the speed of the bank, it will be deposited into your account within 3-5 business days.

If you have any questions, please feel free to contact us.

Casino Lab team

2 reviews November 6, 2022

Avoid Casino Labs

After 14 emails, multiple drawer requests. I checked the bank details and accepted it. However, it is slowly turning around the melancholy circle. I am convinced that Casino Lab is the worst gambling site that can be used in the UK. Please avoid it.

Experience date: November 06, 2022

Reply from Casinolab

Updated November 9, 2022

Thank you for using our casino.

Please be assured that your dissatisfaction is currently being investigated by the related teams and will be notified as soon as the latest information is entered.

The customer's drawer was held on 09/11/2022 today.

It takes 3-5 business days for the payment is completed and reflected in the bank balance.

Thank you for your understanding and cooperation.

Casino Lab team

6 reviews December 2, 2022

Absolutely shocking

Absolutely shocking! I made a withdrawal of £1500 after being unable to contact anyone via live chat, phone or email. Every time I log in it says my account has been closed!

Date of experience: 02 December 2022

Reply from Casinolab

Updated 21 December 2022

Thank you for using our casino.

Please be assured that your dissatisfaction is currently being investigated by the related teams and will be notified as soon as the latest information is entered.

Thank you for your understanding and cooperation.

Please note that the final decision on your complaint will be communicated to you privately for data protection reasons.

Casino Lab team

2 reviews September 20, 2022

Can't log in and my withdrawal is pending.

I won on September 18th and the money was in my account the next day. I decided to give it another go on September 19th, played and won, and when I tried to withdraw my winnings, they sent me an email asking for documents etc., so I replied as requested, and when I tried to log into my account later that day, I kept getting an unknown error and was told to contact assistance, which I couldn't do. If you're thinking of playing, it's best to stay away.

Date of experience: September 20, 2022

Reply from Casinolab

Thank you for contacting us. We apologize for the delay in the request for exchanging.

Let me point out that in order to understand the complaints of our customers, we have an obligation to carry out all necessary security checks for our players and their demands as a regulated casino. Unfortunately, we apologize for the inconvenience, especially when there are many inquiries from players.

We are happy to inform you that your withdrawal has been processed and approved on 25/09. It will take 3-5 business days for your withdrawal to be completed, depending on your bank's processing time.

If you have any questions, please feel free to contact us.

Casino Lab team

One review October 18, 2022

Fantastic experience of Casino Lab

First off, this is a 100% genuine review. I've been playing at Casino Lab for a while now, winning a little and losing a little, nothing major. But yesterday I won in the area of ​​£530 - £540. I played for a little while but eventually withdrew £500 and then another £20. I'm writing this review 18 hours later because my initial withdrawal of £500 is now sitting in my bank account. Contrary to a lot of the bad reviews I've read that say there were issues with the withdrawal, I can confirm that my withdrawal was processed and refunded the same day. I love Casino Lab. Great gaming site and a great experience.

Date of experience: October 18, 2022

Reply from Casinolab

Thank you for the review.

I am happy to be satisfied!

If you have any problems, please feel free to contact us.

We look forward to your continued support of our casino.

Casino Lab team

One review October 19, 2022

Very very happy 😊

I am writing this review because I am very happy with Casino Lab. Casino Lab is 100% legit and my withdrawal was made within 2 days because it took a while to submit the documents. However, reading the reviews, I had some worries and concerns about cashing out. I am very happy with Casino Lab.

Date of experience: October 17, 2022

Reply from Casinolab

Thank you for the review.

I am happy to be satisfied!

If you have any problems, please feel free to contact us.

We look forward to your continued support of our casino.

Casino Lab team

One review September 12, 2022

I was up $5000 the next day I could not…

This casino is affiliated with Casino Gods and I thought it was trustworthy, but it was clearly not.

Date of experience: August 29, 2022

Reply from Casinolab

Updated September 13, 2022

Hi, I'm Taylor Cross,

We are currently investigating your inquiries.

We will contact you as soon as possible.

Due to the technical issues that affect multiple customers, we could not log in in your area. We will inform you that the problem has been revised.

We apologize for any inconvenience.

Casino Lab team

One review November 17, 2022

Do not use this site. U can’t withdraw ! Same issue as others

With the same problem as others, the demands of a ridiculous document are dignified, there is no reply, and more documents are required.

Do not use this casino. Do not use this casino.

Experience date: November 16, 2022

Reply from Casinolab

The email address you provided is not used to register for us.

If you do not want to send your full name, transfer the email address used for registration to our casino.

Casino Lab team

One review November 9, 2022

CasinoLab amazing

Casino lab is wonderful! Great customer service. I haven't pulled out money yet, but I felt very welcomed as a new player. I am very grateful. Best

Experience date: November 09, 2022

Reply from Casinolab

Thank you for the review.

I am happy to be satisfied!

If you have any problems, please feel free to contact us.

We look forward to your continued support of our casino.

Casino Lab team

2 reviews June 21, 2022

Absolutely shocking customer service

This casino is a really wonderful casino. It takes time to withdraw. I liked this site, but quickly fell. I used to love this site, but I fell quickly. Customer service is bad. There is nothing for faithful customers. And a terrible drawer. If you don't receive the drawer, you're going to appeal to Ibas. I know my rights. Especially my account is completely authenticated.

Experience date: June 21, 2022

Reply from Casinolab

Hello Yvonne Regan

Since the donation has been processed today, please wait 3-5 business days until the balance is reflected in your account. < SPAN> We are currently investigating for inquiries.

We will contact you as soon as possible.

Casino Lab team

2 reviews Casino Lab team

Great site just slow on processing withdrawals.

1 Review

November 17, 2022

Reply from Casinolab

Do not use this casino. Do not use this casino.

Experience date: November 16, 2022

Reply from Casinolab

The email address you provided is not used to register for us.

If you do not want to send your full name, transfer the email address used for registration to our casino.

Casino Lab team

1 Review

November 9, 2022

Casino Lab team

One review Reply from Casino Lab

This site is absolutely terrible if I…

Thank you for the review.

I am happy to be satisfied!

Reply from Casinolab

We look forward to your continued support of our casino.

Casino Lab team

2 reviews

Casino Lab team

This casino is a really wonderful casino. It takes time to withdraw. I liked this site, but quickly fell. I used to love this site, but I fell quickly. Customer service is bad. There is nothing for faithful customers. And a terrible drawer. If you don't receive the drawer, you're going to appeal to Ibas. I know my rights. Especially my account is completely authenticated. Experience date: June 21, 2022

NOT RECOMMENDED

Reply from Casino Lab

Hello Yvonne Regan

Since the donation has been processed today, please wait 3-5 business days until the balance is reflected in your account. We are currently investigating your inquiries.

We will contact you as soon as possible.

Experience date: November 16, 2022

Reply from Casinolab

Thank you for using our casino.

Unfortunately, I couldn't find your account in the details provided by Trustpilot.

November 17, 2022 With the same problem as others, the demands of a ridiculous document are dignified, there is no reply, and more documents are required.

Withdrawal not received as everyone…

Do not use this casino. Do not use this casino.

Experience date: November 16, 2022

Reply from Casinolab

Reply from Casinolab

If you do not want to send your full name, transfer the email address used for registration to our casino.

Casino Lab team

1 Review

Casino Lab team

This casino is a really wonderful casino. It takes time to withdraw. I liked this site, but quickly fell. I used to love this site, but I fell quickly. Customer service is bad. There is nothing for faithful customers. And a terrible drawer. If you don't receive the drawer, you're going to appeal to Ibas. I know my rights. Especially my account is completely authenticated. Experience date: November 09, 2022

I was enjoying playing on this site

Reply from Casino Lab

Thank you for the review.

Reply from Casinolab

If you have any problems, please do not hesitate to contact us.

We look forward to your continued support of our casino.

Thank you for using our casino.

Please be assured that your dissatisfaction is currently being investigated by the related teams and will be notified as soon as the latest information is entered.

Thank you for your understanding and cooperation.

This casino is a really wonderful casino. It takes time to withdraw. I liked this site, but quickly fell. I used to love this site, but I fell quickly. Customer service is bad. There is nothing for faithful customers. And a terrible drawer. If you don't receive the drawer, you're going to appeal to Ibas. I know my rights. Especially my account is completely authenticated.

It takes 3-5 business days for the payment is completed and reflected in the bank balance.

Casino Lab

Reply from Casino Lab

Hello Yvonne Regan

Since the donation has been processed today, please wait 3-5 business days until the balance is reflected in your account.

Also, if you have any questions, please feel free to contact us. Casino Lab Team

Overview

2 reviews

Updated: 2022/06/13

I joined a few days ago and won a small amount. There are many game options and signing up is easy. However, it seems to take longer to withdraw money than other casino sites. I requested a withdrawal on the 11th, but it is still showing as pending on the 13th, so I'm a little hesitant to deposit any more money until the withdrawal is completed. I will update the star rating once the withdrawal is completed. Edit *Thank you for your prompt and courteous response.

Date of experience: June 13, 2022

Casino Bonus

Reply from Casino Lab

Updated: June 15, 2022

Banking

Thank you for taking the time to review us. We are happy to see that your experience with us was a good one.

Providers

We have escalated your case to the relevant department. Please rest assured that we will contact you as soon as we receive your report.

If you have any questions, please feel free to contact us!

Casino Labs Team

Your withdrawal was processed today, please allow 3-5 business days for the balance to reflect in your account.

Casino Lab Website Interface

If you have any further questions, please feel free to contact us.

Casino Labs Team

Casino Lab Welcome Bonus

1 review

April 10, 2022

This site is absolutely awful. I had a £210 withdrawal pending for over 3 days. They keep putting it back as a balance after emailing me several times that my card had not been exempted from the withdrawal. I wish I had never come across this site!

Date of experience: April 10, 2022

Get Casino Lab Promo Code

Response from Casino Labs

Hi Sylvia McIntosh,

Other Casino Lab Promotions

Your withdrawal was processed early this morning, please allow 3-5 business days for the balance to reflect in your account.

Please allow 3-5 business days for the balance to reflect in your account.

Casino Labs Team

Casino Lab Free Spins

4 reviews

VIP Program

November 16, 2022

I do not recommend this casino at all.

Casino Lab Games and Providers

There is no problem with taking your money. There is no problem even if you use the prize money in the game. If you want to withdraw the prize money, if it is expensive, they are terrible. You will receive an email saying, "If you contact me in the procedure, you are our top priority", but you will literally send the same email every time you try to get in touch. Other than that, contact me. No customer service cha t-I can't access anything, "I'm literally contacting the related departments.

Video Slots

Customer Service Phone Numbe r-No response. In most cases, he says, "No one can answer the phone."

Plu s-I don't play gambling for the rest of my life thanks to playing on this site.

Experience date: November 16, 2022

Live Casino

Reply from Casino Lab

I'm sorry that there is a problem in our casino.

Unfortunately, I couldn't find the customer's account in the details listed in Trustpilot.

7 reviews

Update: August 10, 2022

Other Options

A drawer that is not received like everyone. Report to the British Gambling Committee. Edit-The point of this review is that not all customers should request a statement. Obviously, despite the problem of all customers, you seem to lack the ability to solve this, given that this problem has been going on for a while.

Casino Lab Deposit and Withdrawal Options

update. I haven't received any drawers yet. I keep demanding documents I don't have. This company will suck your life!

Experience date: June 17, 2022

Reply from Casino Lab

Your drawer was processed on June 12, 2022.

Mobile Experience

If you haven't received a drawer yet, please send a copy of the bank statement from June 12 to today by e-mail.

If you have any questions, please feel free to contact us.

Casino Lab team

Casino Lab Security and Licenses

4 reviews

December 4, 2022 < Span> There is no problem to get your money. There is no problem even if you use the prize money in the game. If you want to withdraw the prize money, if it is expensive, they are terrible. You will receive an email saying, "If you contact me in the procedure, you are our top priority", but you will literally send the same email every time you try to get in touch. Other than that, contact me. No customer service cha t-I can't access anything, "I'm literally contacting the related departments.

Customer Service Phone Numbe r-No response. In most cases, he says, "No one can answer the phone."

Customer Support

Plu s-I don't play gambling for the rest of my life thanks to playing on this site.

Experience date: November 16, 2022

Conclusion

Reply from Casino Lab

I'm sorry that there is a problem in our casino.

Unfortunately, I couldn't find the customer's account in the details listed in Trustpilot.

7 reviews

Update: August 10, 2022

FAQ

Is Casino Lab legit?

A drawer that is not received like everyone. Report to the British Gambling Committee. Edit-The point of this review is that not all customers should request a statement. Obviously, despite the problem of all customers, you seem to lack the ability to solve this, given that this problem has been going on for a while.

Is there a welcome bonus at Casino Lab?

update. I haven't received any drawers yet. I keep demanding documents I don't have. This company will suck your life!

Can you get free spins at Casino Lab?

Experience date: June 17, 2022

Does Casino Lab have a promo code?

Reply from Casino Lab

Does Casino Lab offer a mobile application?

Your drawer was processed on June 12, 2022.

Is there email support at Casino Lab?

If you haven't received a drawer yet, please send a copy of the bank statement from June 12 to today by e-mail.

If you have any questions, please feel free to contact us.

Casino Lab team

4 reviews

December 4, 2022 There is no problem to get your money. There is no problem even if you use the prize money in the game. If you want to withdraw the prize money, if it is expensive, they are terrible. You will receive an email saying, "If you contact me in the procedure, you are our top priority", but you will literally send the same email every time you try to get in touch. Other than that, contact me. No customer service cha t-I can't access anything, "I'm literally contacting the related departments.

Customer Service Phone Numbe r-No response. In most cases, he says, "No one can answer the phone."