The Biden-Harris Management Agenda Vision

One of the central issues in the present age is whether the American democracy is still possible, that is, whether it can be united to meet the most imminent needs of the people.

It is characterized by the global trends that have devastated their families and have worsened their unequal inequality for many years, the climate crisis that brings the economic economy, the recovery from the turmoil of the virus, the crisis of survival, and many other historical issues. We are standing at the transformation point.

It is not enough to recover from these crises to achieve a better recovery and prove that the government is still achieving results. These crises are met by satisfying the needs of all Americans, recovering the trust of the government in the most important phases, and building a strong and fair base for worker households over the next year. Must be overcome.

President's management agenda (PMA) is a governmen t-flooded reputation for realizing a government that is suitable for the United States, while continuing to build a better government. I am proud to be able to share this PMA vision. This vision is three important areas for bold change, (1) strengthening and authorizing federal staff, (2) providing excellent federal services and improving customer experiences, and building a better government. The management of the government business to do, connecting us.

This job will not succeed unless all of us, not only between ministries, but also in states, local communities, and other sectors. The problems we are facing are not solved alone, but if we unite with a common purpose, we cannot achieve it. There are still many issues to build a fair, effective, and accountable government that brings results to everyone, but we are on a strong base and our eyes. The previous possibilities are endless.

With this PMA vision, we decided to get a roadmap for all Americans, and the future generations decided to build a better government. I had the opportunity to look back on this era.

As one nation, let's work together.

"The United States is starting to move again. With the possibility of crisis, a crisis, and a setback, a force is turned into power.

-My Joe Biden

Executive Summary

Under the leadership of the President, Japan has regained the track to confront all issues and opportunities that stand in front of us, such as employment creation and economic growth, COVID-19 pandemic measures, response to climate crisis, and the promotion of fairness. , Standing up.

Utilizing this historical moment to the fullest, Japan will create a better country, and to enhance the government's ability to meet all US people's needs in order I also need it.

Biden-Harris Management Agenda focuses on the strategy of promoting three core priorities in order to realize such a future and secure government built for everyone.

1. Strengthening and authorization of federal labor
2. Providing excellent, fair and safe federal services and customer experiences
3. Management of government business to rebuild better

Focusing on these three priority items and working on them is based on steady improvements in government systems and processes that spans the government and governments of the administrative government. We, President, now present this hig h-level vision for President's management agenda (PMA). This is because PMA defines and implements the work of the entire government over multiple years, which requires an investment that requires the opportunity to participate in partnerships, adjustments, and comprehensive participation over the next few weeks, months, several years. 。

First, we commit to the guarantee that the federal labor is powerful, authorized, and that it has sufficient equipment to perform duties effectively for the people. To that end, the federal government hires, maintains, and nurtures the necessary human resources to realize a high employee engagement, a commitment that respects the right of workers and the right to collective negotiations, and the missions of ministries and agencies. You have to be an exemplary employer with a system. This also includes the United State s-like labor at all levels. In addition, an exemplary employer evolves workplaces and labor practices to reflect the needs of the current and future labor, including the fact that federal staff can speak at work through unions. Also includes. People working in the government are the most important government of the government. < SPAN> To make the most of this historic moment, create a better country, and to realize President Biden's ambitious agendas, the government's ability to meet all US people's needs. It is also necessary to strengthen it.

Biden-Harris Management Agenda focuses on the strategy of promoting three core priorities in order to realize such a future and secure government built for everyone.

Strengthening and authorization of federal labor

Providing excellent, fair and safe federal services and customer experiences

Management of government business to rebuild better

Focusing on these three priority items and working on them is based on steady improvements in government systems and processes that spans the government and governments of the administration. We, President, now present this hig h-level vision for President's management agenda (PMA). This is because PMA defines and implements the work of the entire government over multiple years, which requires an investment that requires the opportunity to participate in partnerships, adjustments, and comprehensive participation over the next few weeks, months, several years. 。

First, we commit to the guarantee that the federal labor is powerful, authorized, and that it has sufficient equipment to perform duties effectively for the people. To that end, the federal government hires, maintains, and nurtures the necessary human resources to realize a high employee engagement, a commitment that respects the right of workers and the right to collective negotiations, and the missions of ministries and agencies. You have to be an exemplary employer with a system. This also includes the United State s-like labor at all levels. In addition, an exemplary employer evolves workplaces and labor practices to reflect the needs of the current and future labor, including the fact that federal staff can speak at work through unions. Also includes. People working in the government are the most important government of the government. Utilizing this historical moment to the fullest, Japan will create a better country, and to enhance the government's ability to meet all US people's needs in order I also need it.

Biden-Harris Management Agenda focuses on the strategy of promoting three core priorities in order to realize such a future and secure government built for everyone.

Strengthening and authorization of federal labor

What is the PMA?

Providing excellent, fair and safe federal services and customer experiences

Management of government business to rebuild better

Focusing on these three priority items and working on them is based on steady improvements in government systems and processes that spans the government and governments of the administrative government. We, President, now present this hig h-level vision for President's management agenda (PMA). This is because PMA defines and implements the work of the entire government over multiple years, which requires an investment that requires the opportunity to participate in partnerships, adjustments, and comprehensive participation over the next few weeks, months, several years. 。

First, we commit to the guarantee that the federal labor is powerful, authorized, and that it has sufficient equipment to perform duties effectively for the people. To that end, the federal government hires, maintains, and nurtures the necessary human resources to realize a high employee engagement, a commitment that respects the right of workers and the right to collective negotiations, and the missions of ministries and agencies. You have to be an exemplary employer with a system. This also includes the United State s-like labor at all levels. In addition, an exemplary employer evolves workplaces and labor practices to reflect the needs of the current and future labor, including the fact that federal staff can speak at work through unions. Also includes. People working in the government are the most important government of the government.

Second, people who provide services, that is, people in the United States, families, companies, organizations, local communities, especially local communities where government services are not wel l-known, are experiences when using government services. Improve. The emphasis on customer experiences not only provides government programs, improves efficiency, safety, and efficacy, but also enhances fairness, strengthens everyday relationships with public services, and needs it most. Improve the lives of people.

Who is Involved?

Third, it promotes the results of supporting a better society by utilizing the management method of government operations as a federal company. These efforts promote permanent improvement in the way the federal government purchase products and services, strengthen domestic manufacturing, support US workers, create and maintain hig h-quality union employment We will take the initiative in solving possible climate change, creating opportunities in local communities that have not received sufficient services. These efforts also have the government's financial management systems, support US industrial strategies, deal with climat e-related risks, and provide fair consequences, to provide financial support in other forms. Strengthen how to manage.

These three simple and powerful approaches, focusing on the strengthening of the federal staff, improving the experiences of people in contact with the government, and focusing on the management of government businesses to build a better government and deal with the most imminent issues This is how the Biden-Harris administration creates an effective, fair, and accurate government that brings results to everyone. By giving results and fulfilling their own responsibility for their own actions, trust between the people and the government will recover steadily. < SPAN> Second, when the government provides services, that is, the people of the United States, families, companies, organizations, local communities, especially local communities where government services are not wel l-known. Improve your experience. The emphasis on customer experiences not only provides government programs, improves efficiency, safety, and efficacy, but also enhances fairness, strengthens everyday relationships with public services, and needs it most. Improve the lives of people.

Third, it promotes the results of supporting a better society by utilizing the management method of government operations as a federal company. These efforts promote permanent improvements in the way the federal government purchase products and services, strengthen domestic manufacturing, support US workers, create and maintain hig h-quality union employment. We will take the initiative in solving possible climate change, creating opportunities in local communities that have not received sufficient services. These efforts also have the government's financial management systems, support US industrial strategies, deal with climat e-related risks, and provide fair consequences, to provide financial support in other forms. Strengthen how to manage.

Vision

These three simple and powerful approaches, focusing on the strengthening of the federal staff, improving the experiences of people in contact with the government, and focusing on the management of government businesses to build a better government and deal with the most imminent issues This is how the Biden-Harris administration creates an effective, fair, and accurate government that brings results to everyone. By giving results and fulfilling their own responsibility for their own actions, trust between the people and the government will recover steadily. Second, people who provide services, that is, people in the United States, families, companies, organizations, local communities, especially local communities where government services are not wel l-known, are experiences when using government services. Improve. The emphasis on customer experiences not only provides government programs, improves efficiency, safety, and efficacy, but also enhances fairness, strengthens everyday relationships with public services, and needs it most. Improve the lives of people.

Values

Third, it promotes the results of supporting a better society by utilizing the management method of government operations as a federal company. These efforts promote permanent improvement in the way the federal government purchase products and services, strengthen domestic manufacturing, support US workers, create and maintain hig h-quality union employment We will take the initiative in solving possible climate change, creating opportunities in local communities that have not received sufficient services. These efforts also have the government's financial management systems, support the US industrial strategy, deal with climat e-related risks, and provide fair consequences, to help the government subsidies and other forms of financial support. Strengthen how to manage.

Equity:

These three simple and powerful approaches, focusing on the strengthening of the federal staff, improving the experiences of people in contact with the government, and focusing on the management of government businesses to build a better government and deal with the most imminent issues This is how the Biden-Harris administration creates an effective, fair, and accurate government that brings results to everyone. By giving results and fulfilling their own responsibility for their own actions, trust between the people and the government will recover steadily.

Dignity:

Each of these three priorities will be advanced through new and expanded cross-agency efforts on the specific strategies defined in this PMA vision. Additionally, we will build on longstanding efforts to strengthen government capacity to deliver results in support of the three priorities outlined here and to drive strong government performance across all government operations. Agencies will continue to work together to strengthen and secure government information technology as a critical support and catalyst for mission accomplishment. Agencies will further strengthen federal data management and data science capabilities, building on a federal-wide focus for more than a decade. Agencies will continue to foster a culture of evidence-based policymaking and scientific integrity as they implement the President's vision and make decisions that impact people's daily lives.

Accountability:

Performance management and measurement processes, including cross-agency priority goals, the implementation of agency strategic plans and priority goals, and metrics and outcomes tracked on Performance. gov, will help inform progress toward this PMA vision.

Results:

To deliver results for all Americans, we will engage the federal workforce, across levels, titles, and roles. We will work with Congress and the oversight community, including the Office of the Inspector General and the U. S. Government Accountability Office, as appropriate, and across government departments and levels.

Importantly, we will develop better mechanisms for engaging with and receiving direct feedback from the people, organizations, and communities that government serves.

-My Joe Biden

Priority 1

Strengthening and Empowering the Federal Workforce

The PMA defines whole-of-government management.

The PMA defines government-wide management priorities for all federal agencies to improve how government operates and performs. Each of the last three administrations has announced one or more PMAs.

The Biden-Harris Management Agenda Vision sets out the Administration’s top priorities for reforming how government works to best serve the American people. The presentation of this vision sets the stage for our collaboration through the PMA.

• To make the most of this moment as we build a better nation, we will use this PMA vision to collaborate and reach across agencies, levels of government, and sectors to overcome some of the most pressing management challenges facing federal employees and the people, families, and communities they serve.
• PMA activities will consist of sustained, multiyear, government-wide efforts to advance each of the PMA's three priorities and supporting strategies. These priorities and strategies will lay the foundation for necessary investments in government that will require the involvement and collaboration of many people inside and outside of government. Through the PMA, the cross-agency team will further solicit stakeholder input, define workstreams, set work plans and metrics, drive collaborative efforts, and evaluate and measure progress across the government system.
• PMA supports progress and opportunities across federal agencies, recognizing that building a better government based on our shared values, a whole-of-government effort, and a transformation in how government operates, is necessary to build a better government, based on our vision of a fair, effective, and accountable government that delivers results for all its citizens.

We are the President's Management Council (PMC) - the lead government-wide body advising the President and the Office of Management and Budget (OMB) on interagency management issues, from workforce and technology to service delivery and financial management, and chaired by OMB's Deputy Director for Management. We are comprised of the Deputy Secretaries and Deputy Secretaries of the 24 agencies included in the Chief Financial Officer Act of 1990 (P. L. 101-576), as well as the Director of the Office of Personnel Management (OPM), the Director of the General Services Administration (GSA), and the White House Cabinet Secretary.

Through the PMC, we provide organizational performance and management leadership across the executive branch and oversee the implementation of whole-of-government management policies and programs. We provide overall direction for the implementation of the priorities and strategies of this PMA vision.

-My Joe Biden

Our Focus

Strategy 1: Attract and hire the most qualified employees, who reflect the diversity of our country, in the right roles across the Federal Government

Aiming to be a fair, effective and accountable government that will result in results to everyone

Riotics are the values ​​to act. In working on the further development and implementation of PMA, we act on the following values: These values ​​are the guidelines for all our jobs. These values ​​define how we do. Define why we do this job. These values ​​will both produce results for the people and lead us in the right direction to strengthen today and tomorrow's government.

The gap in Federal employee age range continues to increase [ii]

We promise fairness as the core of government management and decisio n-making processes. We demonstrate that promoting fairness is not a zer o-thumb game where some local communities can make a profit at the expense of other local communities. Fairness is not only some people but also all of us.

• We respect the unique dignity of all people. We are the government that is formed, responsible, and serves all the people. Dedicated federal staff dignity is extremely important in implementing the mission of the federal government. In our services, we meet where the Americans are and seek the participation and opinion of the people in our work.
• We all act as a civil servant, with the maximum honesty and stewardships, with a consistent attitude of the people's trust.
• We manage the government to greatly affect the lives of the people. We will cooperate beyond ministries and agencies to solve the true problems facing American families, workers, companies, and local communities so that everyone can give a fair opportunity.
• "It is time to remember that we are the government, not the power in the distant capital, not a powerful power we cannot control. We are the people.

Strategy 2: Make every Federal job a good job, where all employees are engaged, supported, heard, and empowered, with opportunities to learn, grow, join a union and have an effective voice in their workplaces through their union, and thrive throughout their careers

-My Joe Biden

Employee engagement at most Federal agencies lags the private sector [v]

In order to realize a government that provides services to everyone, it is necessary to focus on people who maintain the government and provide services every day.

No matter what organization, its strength depends on human resources. The federal government, the largest employer in Japan, has more than 4 million Americans in Japan and overseas. [Today, the federal government is a dedicated and competent professional public servant. However, the federal government is expected by federal government employees and is not an exemplary employer that deserves it. The average employee engagement level clearly indicates that the federal government must make support for federal labor.

We will take new measures to attract, hire, train, develop, support, and help with the human resources who can respond to today and tomorrow's issues. This includes the following:

Strategy 3: Reimagine and build a roadmap to the future of federal work informed by lessons from the pandemic and nationwide workforce and workplace trends

Continue to build a diverse, fair, comprehensive, eas y-t o-use labor;

Strategy 4: Build the personnel system and support required to sustain the Federal Government as a model employer able to effectively deliver on a broad range of agency missions

The federal staff for the tools, work environments, resources, and unions, and the right to form a union, and respect the right to deliver voices through unions in truly important government agencies. To make the work of each federal staff a good job;

Utilize what you have learned through pandemic about the recovery and adaptability of the labor in order to become an ideal and advanced employer of the federal government.

-My Joe Biden

Priority 2

Delivering Excellent, Equitable, and Secure Federal Services and Customer Experience

"Work is more than a salary. It's dignity.

-My Joe Biden

Both organizations have to focus on attracting many human resources to federal officials over the long term, but also deal with immediate employment needs to restore their ability. We need to bring together all the resources and take an "all above" approach to support the sudden increase in human resources. < SPAN> What kind of organization, its strength depends on human resources. The federal government, the largest employer in Japan, has more than 4 million Americans in Japan and overseas. [Today, the federal government is a dedicated and competent professional public servant. However, the federal government is expected by federal government employees and is not an exemplary employer that deserves it. The average employee engagement level clearly indicates that the federal government must make support for federal labor.

We will take new measures to attract, hire, train, develop, support, and help with the human resources who can respond to today and tomorrow's issues. This includes the following:

Our Focus

Strategy 1: Improve the service design, digital products, and customer-experience management of Federal High-Impact Service Providers [vi] by reducing customer burden, addressing inequities, and streamlining processes

Continue to build a diverse, fair, comprehensive, eas y-t o-use labor;

The federal staff for the tools, work environments, resources, and unions, and the right to form a union, and respect the right to deliver voices through unions in truly important government agencies. To make the work of each federal staff a good job;

2020 Customer Satisfaction scores across industries vii

Strategy 2: Design, build, and manage Government service delivery for key life experiences that cut across Federal agencies

Utilize what you have learned through pandemic about the recovery and adaptability of the labor in order to become an ideal and advanced employer of the federal government.

This work is supported by infrastructure and data necessary to maintain the federal government as an exemplary employer, and is informed by the consistent relationship between the government as a whole, the union, and the external stakeholders.

Strategy 3: Identify and prioritize the development of Federal shared products, services, and standards that enable simple, seamless, and secure customer experiences across High Impact Service Providers

"Work is more than a salary. It's dignity.

-My Joe Biden

Both organizations have to focus on attracting many human resources to federal officials over the long term, but also deal with immediate employment needs to restore their ability. We need to bring together all the resources and take an "all above" approach to support the sudden increase in human resources. No matter what organization, its strength depends on human resources. The federal government, the largest employer in Japan, has more than 4 million Americans in Japan and overseas. [Today, the federal government is a dedicated and competent professional public servant. However, the federal government is expected by federal government employees and is not an exemplary employer that deserves it. The average employee engagement level clearly indicates that the federal government must make support for federal labor.

-My Joe Biden

Priority 3

Managing the Business of Government to Build Back Better

Continue to build a diverse, fair, comprehensive, eas y-t o-use labor;

The federal staff for the tools, work environments, resources, and unions, and the right to form a union, and respect the right to deliver voices through unions in truly important government agencies. To make the work of each federal staff a good job;

Utilize what you have learned through pandemic about the recovery and adaptability of the labor in order to become an ideal and advanced employer of the federal government.

This work is supported by infrastructure and data necessary to maintain the federal government as an exemplary employer, and is informed by the consistent relationship between the government as a whole, the union, and the external stakeholders.

Our Focus

Strategy 1: Foster lasting improvements in the federal acquisition system to strengthen the U.S. domestic manufacturing base, support American workers, lead by example toward sustainable climate solutions, and create opportunities for underserved communities

"Work is more than salary. It's dignity.

-My Joe Biden

Both organizations have to focus on attracting many human resources to federal officials over the long term, but also deal with immediate employment needs to restore their ability. We need to bring together all the resources and take an "all above" approach to support the sudden increase in human resources.

Strategy 2: Build capacity in federal financial management and through Federal financial assistance to catalyze American industrial strategy, address climate-related risks, and deliver equitable results

The federal government, the largest employer in Japan, has a widespread and complex recruitment process, hindering the recruitment and appointment of necessary human resources. The federal government has not been able to achieve the goal of becoming an exemplary employer and competitive in the labor market due to issues such as recruitment and career screening and low satisfaction of recruiters. Currently, under 7 % of the federal government's working population is under 30, and about 28 % of the federal officials may retire within the next five years. Given that retirement is expected and the need for new skills in each ministry and agency is increasing, this is a serious risk of the effectiveness of our mission and the lon g-term soundness of federal organizations.

Future issues

Improve competitive recruitment by hiring recruitment staff in cooperation with human resources in charge of ministries and agencies so that recruitment activities that meet the needs of missions are developed;

System-Wide Capacity Building

Adapt the recruitment process of the federal government so that we can meet future human resource needs;

Actively involve candidates, local communities, schools, and organizations that have not been treated historically sufficiently in the recruitment and promotion process of the federal government;

We transform human resources examination and reduce risks, identify risks, and support the liquidity of missions and labor.

How We Will Get There

Federal government officials deeply commit public affairs and go through the gate. Our responsibility, as an employer, is to continue to nurture their passion and to promote their mission. Employee engagement in the whole government has risen in the past few years, but still lower than the private average. We know that engagement is important to achieve high performance. According to an analysis of the Federal Staff Survey, there is a strong positive correlation between the staff engagement index and the recognition of the staff for the success of government agencies. As a company based on the [IV] mission, the federal government must produce better results.

Comparison between the average score of employee engagement for each federal agency and the average score of private companies (0 to 100 points) < SPAN> The federal government, the largest employer in Japan, has a wide and complex recruitment process , It hinders the recruitment and appointment of necessary human resources. The federal government has not been able to achieve the goal of becoming an exemplary employer and competitive in the labor market due to issues such as recruitment and career screening and low satisfaction of recruiters. Currently, under 7 % of the federal government's working population is under 30, and about 28 % of the federal officials may retire within the next five years. Given that retirement is expected and the need for new skills in each ministry and agency is increasing, this is a serious risk of the effectiveness of our mission and the lon g-term soundness of federal organizations.

Future issues

Improve competitive recruitment by hiring recruitment staff in cooperation with human resources in charge of ministries and agencies so that recruitment activities that meet the needs of missions are developed;

Adapt the recruitment process of the federal government so that we can meet future human resource needs;

Actively involve candidates, local communities, schools, and organizations that have not been treated historically sufficiently in the recruitment and promotion process of the federal government;

We transform human resources examination and reduce risks, identify risks, and support the liquidity of missions and labor.

Federal government officials deeply commit public affairs and go through the gate. Our responsibility, as an employer, is to continue to nurture their passion and to promote their mission. Employee engagement in the whole government has risen in the past few years, but still lower than the private average. We know that engagement is important to achieve high performance. According to an analysis of the Federal Staff Survey, there is a strong positive correlation between the staff engagement index and the recognition of the staff for the success of government agencies. As a company based on the [IV] mission, the federal government must achieve better results.

Comparison between the average score of employee engagement for each federal agency and the average score of a private company (0 to 100 points) The federal government, the largest employer in Japan, has a wide and complex recruitment process. It hinders the recruitment and appointment of human resources. The federal government has not been able to achieve the goal of becoming an exemplary employer and competitive in the labor market due to issues such as recruitment and career screening and low satisfaction of recruiters. Currently, under 7 % of the federal government's working population is under 30, and about 28 % of the federal officials may retire within the next five years. Given that retirement is expected and the need for new skills in each ministry and agency is increasing, this is a serious risk of the effectiveness of our mission and the lon g-term soundness of federal organizations.

Future issues

What’s Next

Improve competitive recruitment by hiring recruitment staff in cooperation with human resources in charge of ministries and agencies so that recruitment activities that meet the needs of missions are developed;

Adapt the recruitment process of the federal government so that we can meet future human resource needs;

Actively involve candidates, local communities, schools, and organizations that have not been treated historically sufficiently in the recruitment and promotion process of the federal government;

We transform human resources examination and reduce risks, identify risks, and support the liquidity of missions and labor.

Our Commitment

As leaders, we will reinvest in the institution of Government in order to deliver results for all Americans.

Federal government officials deeply commit public affairs and go through the gate. Our responsibility, as an employer, is to continue to nurture their passion and to promote their mission. Employee engagement in the whole government has risen in the past few years, but still lower than the private average. We know that engagement is important to achieve high performance. According to an analysis of the Federal Staff Survey, there is a strong positive correlation between the staff engagement index and the recognition of the staff for the success of government agencies. As a company based on the [IV] mission, the federal government must produce better results.

Comparison between the average score of employee engagement for each federal agency and the average score of private companies (0-100 points)

In order to improve engagement and improve government performance, it is extremely important that all the federal government's duties are good duties. The government as a whole government will scrutinize the reward system of employees, such as salaries and fairness of salary, to develop hig h-performance workplaces that represent the United States, and to create situations and policies to create respect and culture. By identifying, we must strive to reflect the commitment of the staff. These efforts will help each ministry and agency to secure competent staff, build a competent leader pipeline, and provide better services to the people.

• The federal government shall also be an example of an exemplary employer in the organization, collective negotiations, and labo r-management cooperation. Each ministry and agency should make it easier for employees to contact the union representatives, and if the staff selects, they should join the union or organize the union. The philosophy of the government is that the organizationalization of federal government officials is a productive and good workplace practice that the federal government should promote. Management supervisors should keep them neutral in all organizationalization campaigns, but should be actively involved with the union of the staff for important matters in the workplace. Each ministry and agency should establish a labo r-management partnership in cooperation with the staff union.
• The federal government has the opportunity to make a leap in terms of how to work, and we will redesign the future together. The government hires and holds excellent human resources by expanding the flexibility of work forms, such as teleworking and the expansion of alternative work, and increasing the use of technology such as cloud, computing, collaboration and tools, and automation. Strengthen your ability and keep up with a wide range of trends related to Americans. The changing world proves that the work style and work method of federal staff, including changes in the needs and use of conventional office buildings, can be innovated. We plan a new approach together and implement a trial basis for the future of the federal work. In order to ensure effective missions, staff's health, safety, and welby swings, the federal and personalized shifts are supported by the federal staff. It also includes a new vision for how to use real estate footprints. It is extremely important that all the federal government's duties are good duties to improve the
• OPM manages federal civil servants, coordinates the recruitment and recruitment of new government officials, and in closely cooperating with the federal unions nationwide, and manages the welfare of federal staff. As the federal government faces more and more complex issues, the need for federal leaders, managers, and o n-site staff with the skills of the right time is increasing. In response to this need, OPM enhances the ability to effectively fulfill federal human resources management, and plays a role as a central and strategic leader in federal affairs. In addition, OPM and OMB have a strategic human resource planning and decisio n-led dat a-led human resource planning related to employee engagement, incration, and organizational performance in order to support each ministry and agency's mission. Continue to build a tool to support.

"I have a US policy to protect, give authority, and rebuild the federal government's career labor.

-My Joe Biden

All exchange between the government and the people is an opportunity to provide valuable value and abilities by Americans.

People are at the center of everything that the government does. People rely on federal services, including support in the event of a disaster, developing businesses, providing opportunities to families, protecting the rights, and supporting the rebuilding of the local community in everyday life and in a crisis situation. I am. That is why the federal government must focus on services and provide simple, effective, fair and prompt solutions to all people provided by the federal government. That's it.

He hopes that the exchange will function seamlessly, even when individuals and organizations interact with the federal government. < SPAN> OPM manages federal civil servants, coordinates recruitment and recruitment of new government officials, and cooperates closely with the federal unions nationwide, and manages the welfare of the federal staff. As the federal government faces more and more complex issues, the need for federal leaders, managers, and o n-site staff with the skills of the right time is increasing. In response to this need, OPM enhances the ability to effectively fulfill federal human resources management, and plays a role as a central and strategic leader in federal affairs. In addition, OPM and OMB have a strategic human resource planning and decisio n-led dat a-led human resource planning related to employee engagement, incration, and organizational performance in order to support each ministry and agency's mission. Continue to build a tool to support.

"I have a US policy to protect, give authority, and rebuild the federal government's career labor.

-My Joe Biden

All exchange between the government and the people is an opportunity to provide valuable value and abilities by Americans.

People are at the center of everything that the government does. People rely on federal services, including support in the event of a disaster, developing businesses, providing opportunities to families, protecting the rights, and supporting the rebuilding of the local community in everyday life and in a crisis situation. I am. That is why the federal government must focus on services and provide simple, effective, fair and prompt solutions to all people provided by the federal government. That's it.

He hopes that the exchange will function seamlessly, even when individuals and organizations interact with the federal government. OPM manages federal civil servants, coordinates the recruitment and recruitment of new government officials, and in closely cooperating with the federal unions nationwide, and manages the welfare of federal staff. As the federal government faces more and more complex issues, the need for federal leaders, managers, and o n-site staff with the skills of the right time is increasing. In response to this need, OPM enhances the ability to effectively fulfill federal human resources management, and plays a role as a central and strategic leader in federal affairs. In addition, OPM and OMB have a strategic human resource planning and decisio n-led dat a-led human resource planning related to employee engagement, incration, and organizational performance in order to support each ministry and agency's mission. Continue to build a tool to support.

"I have a US policy to protect, give authority, and rebuild the federal government's career labor.

-My Joe Biden

All exchange between the government and the people is an opportunity to provide valuable value and abilities by Americans.

People are at the center of everything that the government does. People rely on federal services, including support in the event of a disaster, developing businesses, providing opportunities to families, protecting the rights, and supporting the rebuilding of the local community in everyday life and in a crisis situation. I am. That is why the federal government must focus on services and provide simple, effective, fair and prompt solutions to all people provided by the federal government. That's it.

He hopes that the exchange will function seamlessly, even when individuals and organizations interact with the federal government.

However, current service delivery is not always designed with the needs and priorities of the public in mind. To best assist people who need government assistance, whether for important life experiences or everyday service interactions, we must provide a great customer experience, reduce barriers, and increase understanding of the individual's circumstances. Honoring our commitment to our founding ideal of a government "of the people, by the people, for the people" means that our government is accountable for serving all citizens and delivering that service effectively. It also means ensuring collaboration across federal service providers, and with state, tribal, territorial, and local governments, who play a key role in delivering federally funded assistance and centering the user experience. Together, we aim to significantly improve how individuals and organizations experience and interact with government, delivering services for them when they need it most.

Customer experience is not a new concept for the federal government. The Clinton Administration directed each department to measure the performance of their services to the American people, aiming to establish customer service standards across the government. While progress has been made in many departments, it is also true that service delivery by federal service providers has not kept pace with the needs and expectations of the people they serve.

We need to address these shortcomings head on and build on the progress already underway with a focus on serving all customers equitably. This includes accelerating progress for Federal High Impact Service Providers, who serve the largest number of people, transact the most annually, and have the greatest impact on the lives of their clients. Focusing on these high-impact services will generate capabilities, tools, and practices that will spill over to other Federal programs and services, improving services across the government.

People who seek to access government assistance and services while experiencing major events in their lives don’t see the process through individual agencies, yet too many federal services operate that way today. As a result, federal customers spend too much time filling out redundant paperwork and navigating multiple interactions across multiple agencies just to receive the federal services they are eligible for. If you experience a disaster or lose your job, federal services should meet you where you are instead of asking you to navigate government silos. By better tailoring service delivery based on users’ life experiences, rather than existing funding streams and organizational structures, the government can better meet the needs of its citizens, improve mission execution, and deliver equitable outcomes for all communities.

Understanding existing barriers to public services is a vital part of this work. Human-centered design research drives the management of federal programs and develops a comprehensive understanding of how individuals interact with federal services. Through this process, agencies identify barriers to service delivery and how those barriers place disproportionate burdens on the people the government serves, especially underserved communities. Such customer insights will help us more quickly identify and address pain points and gaps in accessibility and equity, and inform our efforts to ensure that the services we provide are well-designed and widely available to people of all abilities. All Americans should have easy access to the services they need, when they need them.

How citizens interact with government programs and benefits affects their trust in government as an institution. The federal government touches many areas of life, including individuals, families, and businesses, and high-impact service providers have similar needs for products and standards. We intend to design safe and secure products that better meet our customers' needs while leveraging the scale of our common capabilities. For example, a single login authentication or customer account can empower service providers to streamline the customer experience. And common customer feedback tools, like a platform for online surveys, can generate business intelligence to support data-driven decisions to improve service delivery.

In addition, the government as a whole will focus on data sharing, safe systems, and seamless exchanges between ministries and agencies in back office business. If you share data between ministries and agencies, you will be responsible for a safe and privacy in consultation with citizenship groups and other stakeholders. In addition, the responsible customer experience measurement and indicators of the responsible data share are integrated into the government's accountability and performance system, and the progress is tracked regularly.

"It is important to prove that the government can work and provide prosperity, security and opportunities to people in the country.

-My Joe Biden

As a company, the federal government has influenced the market, forms a market, supports major supply chains, promotes new technologies and solution development, and provides important support to local communities around the country. 。 This creates and maintains the employment of hig h-quality union members by utilizing the system that manages the federal government (the goods and services purchased by the federal government, the funding and resources provided and supervised by the federal government). However, we will cope with strong races, wealth gap between gender, wage gaps, and create opportunities to deal with other issues facing Japan. These systems can manage about $ 1, 500 billion and fund aid resources a year in total, and may be more than a crisis.

From the government that pays attention to how such a system prosperes, security, and opportunities to all the people in the country, the people from the government that jointly purchases and manages financial support. It will benefit. In order to strengthen the foundation of the manufacturing industry, support US workers, cope with climate change crisis, create new solutions to enhance sustainability as a catalyst, and increase fairness. Utilizing the power, these systems can be linked crossively.

The Biden-Harris administration has already taken bold actions to take advantage of these systems to tackle the most imminent issues. The specific initiatives launched by the government have a bold and wide range of goals, and each ministry and agency needs to be united with considerable precautions and resources. < SPAN> In addition, the government as a whole will focus on data sharing, secure systems, and seamless exchanges between ministries and agencies in back office business. If you share data between ministries and agencies, you will be responsible for a safe and privacy in consultation with citizenship groups and other stakeholders. In addition, the responsible customer experience measurement and indicators of the responsible data share are integrated into the government's accountability and performance system, and the progress is tracked regularly.

"It is important to prove that the government can work and provide prosperity, security and opportunities to people in the country.

-My Joe Biden

As a company, the federal government has influenced the market, forms a market, supports major supply chains, promotes new technologies and solution development, and provides important support to local communities around the country. 。 This creates and maintains the employment of hig h-quality union members by utilizing the system that manages the federal government (the goods and services purchased by the federal government, the funding and resources provided and supervised by the federal government). However, we will cope with strong races, wealth gap between gender, wage gaps, and create opportunities to deal with other issues facing Japan. These systems can manage about $ 1, 500 billion and fund aid resources a year in total, and may be more than a crisis.

Citations

1. From the government that pays attention to how such a system prosperes, security, and opportunities to all the people in the country, the people from the government that jointly purchases and manages financial support. It will benefit. In order to strengthen the foundation of the manufacturing industry, support US workers, cope with climate change crisis, create new solutions to enhance sustainability as a catalyst, and increase fairness. Utilizing the power, these systems can be linked crossively.
2. The Biden-Harris administration has already taken bold actions to take advantage of these systems to tackle the most imminent issues. The specific initiatives launched by the government have a bold and wide range of goals, and each ministry and agency needs to be united with considerable precautions and resources. In addition, the government as a whole will focus on data sharing, safe systems, and seamless exchanges between ministries and agencies in back office business. If you share data between ministries and agencies, you will be responsible for a safe and privacy in consultation with citizenship groups and other stakeholders. In addition, the responsible customer experience measurement and indicators of the responsible data share are integrated into the government's accountability and performance system, and the progress is tracked regularly.
3. "It is important to prove that the government can work and provide prosperity, security and opportunities to people in the country.
4. -My Joe Biden
5. As a company, the federal government has influenced the market, forms a market, supports major supply chains, promotes new technologies and solution development, and provides important support to local communities around the country. 。 This creates and maintains the employment of hig h-quality union members by utilizing the system that manages the federal government (the goods and services purchased by the federal government, the funding and resources provided and supervised by the federal government). However, we will cope with strong races, wealth gap between gender, wage gaps, and create opportunities to deal with other issues facing Japan. These systems can manage about $ 1, 500 billion and fund aid resources a year in total, and may be more than a crisis.
6. From the government that pays attention to how such a system prosperes, security, and opportunities to all the people in the country, the people from the government that jointly purchases and manages financial support. It will benefit. In order to strengthen the foundation of the manufacturing industry, support US workers, cope with climate change crisis, create new solutions to enhance sustainability as a catalyst, and increase fairness. Utilizing the power, these systems can be linked crossively.
7. The Biden-Harris administration has already taken bold actions to take advantage of these systems to tackle the most imminent issues. The specific initiatives launched by the government have a bold and wide range of goals, and each ministry and agency needs to be united with considerable precautions and resources.

Tracking Progress: Climate Action Under the Biden Administration

In order to achieve these collective goals and activities, it is necessary to continue to improve the ecosystem of procurement, financial assistance, and financial management and to create better things. This shift requires new measures, processes, new training for federal officials, and new trad e-offs that each organization needs to work on in the future. While the entire federal government is integrated and continues to respond to changing needs and opportunities, we will show a model, exceed the department, and spur the following actions over all the government.

US Climate Action: What’s on Track, and What’s Not?

The federal government is procuring more than $ 600 billion products and services a year. The Biden-Harris administration has promoted the federal acquisition system, which is a way to buy these products and services, to promote the results that will benefit all Americans. For example, federal agencies utilize the purchasing power of the federal government to strengthen domestic manufacturing platforms and support US workers. By procuring mai d-i n-American products and services, we will strengthen domestic industrial infrastructure, strengthen and repair important supply chains, build resilience for future supply, and expand our opportunities. Power to US workers.

The administration is also utilizing the power of procurement to address the climate change crisis. Government procurement supports the goal of achieving a carbon contamination without carbon pollution by 2035. We are working to make federal government vehicles into zero emission vehicles and upgrade facilities to highly energ y-efficient standards, and to make it a model by giving priority to clean energy in the government.

Federal governments also manage the federal government contract to unfairly work in our society and the local community. By increasing competitive opportunities for all kinds of companies and no n-sufficient entrepreneurs to acquire federal contracts, the federal market can function as a platform to create a more fair economy.

Achieved

1) Commit to cut total greenhouse gas emissions by at least 50% by 2030: Achieved.

The Federal Government provides more than $ 800 billion funding and subsidies annually, and may provide more funds in crisis situations. The Biden-Harris administration already promises to utilize the government's subsidies and the management and supervision method of funding for the government in order to realize the "better reconstruction" of President Biden in a concrete and concrete way. I'm doing it.

Strategic management and supervision of federal financial resources, including federal fiscal assistance, maximize the federal funds assigned to US products in important supplies chains, and are highly wage and secure among financial assistants. The workplace and workers organize, organize, and encourage powerful workplaces, such as freedom to hear their voices, to help build their abilities and strengthen the US industry.

2) Pass a major climate-smart economic stimulus package after COVID-19: Achieved.

Furthermore, the federal agency uses the financial management system to track financial risks that the climate crisis brings to the US economy, and is a model by performing appropriate priority priority and cautious financial management of the federal government investment. I am aiming to be. Each ministry and agencies are also working to provide more fair results in the fiscal support program, such as focusing on fairness in the consistency of the program.

The above strategies include the ambitious administrative initiative that has already been started, and in order to implement each of the ministries and agencies, a great deal of effort and resources are required.

In order to achieve these goals and activities at once, both coordinated efforts to properly perform each specific activity, continuous improvement of government systems, tools, and human resources itself. Is required. Through PMA, we will examine these existing administrative initiatives in order to ensure continuous improvement of the entire system. < SPAN> The Federal Government provides more than $ 800 billion of funding and subsidies annually, and may provide more funds in crisis situations. The Biden-Harris administration already promises to utilize the government's subsidies and the management and supervision method of funding for the government in order to realize the "better reconstruction" of President Biden in a concrete and concrete way. I'm doing it.

3) Tackle super pollutants: Achieved.

Strategic management and supervision of federal financial resources, including federal fiscal assistance, maximize the federal funds assigned to US products in important supplies chains, and are highly wage and secure among financial assistants. The workplace and workers organize, organize, and encourage powerful workplaces, such as freedom to hear their voices, to help build their abilities and strengthen the US industry.

Furthermore, the federal agency uses the financial management system to track financial risks that the climate crisis brings to the US economy, and is a model by performing appropriate priority priority and cautious financial management of the federal government investment. I am aiming to be. Each ministry and agencies are also working to provide more fair results in the fiscal support program, such as focusing on fairness in the consistency of the program.

The above strategies include the ambitious administrative initiative that has already been started, and in order to implement each of the ministries and agencies, a great deal of effort and resources are required.

In order to achieve these goals and activities at once, both coordinated efforts to properly perform each specific activity, continuous improvement of government systems, tools, and human resources itself. Is required. Through PMA, we will examine these existing administrative initiatives in order to ensure continuous improvement of the entire system. The Federal Government provides more than $ 800 billion funding and subsidies annually, and may provide more funds in crisis situations. The Biden-Harris administration already promises to utilize the government's subsidies and the management and supervision method of funding for the government to realize the "better reconstruction" of President Biden in a specific and concrete way. I'm doing it.

Significant Progress

4) Require all new passenger vehicles sold after 2035 to produce zero emissions: Significant Progress.

Strategic management and supervision of federal financial resources, including federal fiscal assistance, maximize the federal funds assigned to US products in important supplies chains, and are highly wage and secure among financial assistants. The workplace and workers organize, organize, and encourage powerful workplaces, such as freedom to hear their voices, to help build their abilities and strengthen the US industry.

Furthermore, the federal agency uses the financial management system to track financial risks that the climate crisis brings to the US economy, and is a model by performing appropriate priority priority and cautious financial management of the federal government investment. I am aiming to be. Each ministry and agencies are also working to provide more fair results in the fiscal support program, such as focusing on fairness in the consistency of the program.

The above strategies include the ambitious administrative initiative that has already been started, and in order to implement each of the ministries and agencies, a great deal of effort and resources are required.

In order to achieve these goals and activities at once, both coordinated efforts to properly perform each specific activity, continuous improvement of government systems, tools, and human resources itself. Is required. Through PMA, we will examine these existing administrative initiatives in order to ensure continuous improvement of the entire system.

5) Scale up carbon dioxide removal: Significant Progress.

Efforts that focus on such systems as a whole include opportunities and problems, including the elimination of conflicts between individual initiatives, discovering training and guidance to practitioners in each ministry and agency, and multiple existing activities. Promoted data management and evidence construction strategy, other permanent changes to build a permanent change, and to identify the opportunity to further enhance the administrative goals of better reconstruction using these management systems. Included.

The priority items listed in this PMA vision are bold and wide, and the implementation requires a great deal of effort and resources across each ministry and agency.

These priority are based on the essential abilities for the federal government and continuous improvement in a wide range of systems. The following continuous initiatives between ministries and agencies will support the priority, strategy, and new workstream that promotes this PMA vision:

Further develop and support the "practical community" of a sustainable between ministries. Through PMC, we collect as a practical community, share problems and learning, explore the data, information, and trends inside and outside the government that affects management and performance initiatives Is managed. The agenda of the existing interconnections level management council will be coordinated and led by values, and will be adjusted well to ensure that these councils will be incorporated into the work of these councils. 。

Continue to enhance federal information technology (IT) and cyber security, which is the key to performing mission. Cyber ​​security and modernization of IT are important tools that are the basis for government management. The COVID-19 epidemic indicated how IT investment is important in conducting missions and supporting the government's important tasks. We continue to strengthen the federal government's cyber security and make safe systems useful for providing government services. In order to strengthen preparation for the future, we must identify and deal with important skill gaps in the federal government's IT and cyber security human resources. < SPAN> Initiatives that focus on such systems as a whole include opportunities and problems, including the elimination of conflicts between individual initiatives, training and guidance on practitioners within each ministry and agency, and more than one. We will identify data management and evidence construction strategies to promote activities, other capacity construction strategies to build permanent changes, and also to further enhance the administrative goals of better reconstruction using these management systems. It includes things.

Some Progress

6) Ramp up clean electricity standards to 55% by 2025, 75% by 2030 and 100% by 2035: Some Progress.

The priority items listed in this PMA vision are bold and wide, and the implementation requires a great deal of effort and resources across each ministry and agency.

These priority are based on the essential abilities for the federal government and continuous improvement in a wide range of systems. The following continuous initiatives between ministries and agencies will support the priority, strategy, and new workstream that promotes this PMA vision:

7) Set appliance and equipment standards to replace fossil fuels with electricity whenever feasible: Some Progress.

Further develop and support the "practical community" of a sustainable between ministries. Through PMC, we collect as a practical community, share problems and learning, explore the data, information, and trends inside and outside the government that affects management and performance initiatives Is managed. The agenda of the existing interconnections level management council will be coordinated and led by values, and will be adjusted well to ensure that these councils will be incorporated into the work of these councils. 。

Continue to enhance federal information technology (IT) and cyber security, which is the key to performing mission. Cyber ​​security and modernization of IT are important tools that are the basis for government management. The COVID-19 epidemic indicated how IT investment is important in conducting missions and supporting the government's important tasks. We continue to strengthen the federal government's cyber security and make safe systems useful for providing government services. In order to strengthen preparation for the future, we must identify and deal with important skill gaps in the federal government's IT and cyber security human resources. Efforts that focus on such systems as a whole include opportunities and problems, including the elimination of conflicts between individual initiatives, discovering training and guidance to practitioners in each ministry and agency, and multiple existing activities. Promoted data management and evidence construction strategy, other permanent changes to build a permanent change, and to identify the opportunity to further enhance the administrative goals of better reconstruction using these management systems. Included.

The priority items listed in this PMA vision are bold and wide, and the implementation requires a great deal of effort and resources across each ministry and agency.

These priority are based on the essential abilities for the federal government and continuous improvement in a wide range of systems. The following continuous initiatives between ministries and agencies will support the priority, strategy, and new workstream that promotes this PMA vision:

8) Set emission performance standards for cement, steel and plastics: Some Progress.

Further develop and support the "practical community" of a sustainable between ministries. Through PMC, we collect as a practical community, share problems and learning, explore the data, information, and trends inside and outside the government that affects management and performance initiatives Is managed. The agenda of the existing interconnections level management council will be coordinated and led by values, and will be adjusted well to ensure that these councils will be incorporated into the work of these councils. 。

Continue to enhance federal information technology (IT) and cyber security, which is the key to performing mission. Cyber ​​security and modernization of IT are important tools that are the basis for government management. The COVID-19 epidemic indicated how IT investment is important in conducting missions and supporting the government's important tasks. We continue to strengthen the federal government's cyber security and make safe systems useful for providing government services. In order to strengthen preparation for the future, we must identify and deal with important skill gaps in the federal government's IT and cyber security human resources.

Federal data management and data science abilities are applied based on the focus of more than 10 years throughout the federal government. We will enhance data science skills to strengthen federal data management and to enhance infrastructure and promote the efficient, fair and appropriate use of federal data by federal organizations and citizens. In addition, we will identify the federal dataset that promotes the innovation of the United States, publish it to the public and promote its use. Develop a series of practical information services such as data, information, and products that will help you further promote this work, meet the needs of various users, and promote the best science that policies can be used by policy proppons. do. In addition, we will promote data utilization that supports decisio n-making and policy drafting based on evidence of what is effective. This includes data sharing and matching promotion. Furthermore, in order to better understand the distribution and impact of federal programs and services, open and secure access to the federal government's administrative dataset, which has been subdivided by population statistics and other factors. Aim to expand.

9) Reestablish international leadership: Some Progress.

Fostering policies based on evidence in federal agencies and culture of decisio n-making. Policy drafting based on evidence is extremely important in providing effective government services. Each ministries and agencies prioritize building evidence and implementing their own learning agendas while adjusting with other ministries. To support this, we have announced the PMA Learning Agenda, obtained information from the learning agenda and other sources of each ministry and agencies, and asks a cros s-cutting question about the management of the federal government that supports PMA priority. Identify. The PMA Learning Agenda, the first government's first effort, will work on important learning gaps and encourage research with partnerships with the federal government, outside the federal government, and the federal government.

Utilize the Federal Achievement Management Framework to plan and measure progress. In early 2022, OMB sets a crossing goal that covers a limited number of missions and management fields that are useful for the whole government in order to promote collective actions against cros s-sectional issues. In order to do so, we will expand the goal of cros s-priority (CAP). Each ministry and agency also formulates a fou r-year strategic plan to define the success of the mission and a tw o-year ministr y-agency (APG) that reflects the high priority of the administration.

All progress toward the priorities and strategies outlined in this PMA Vision will be reported on Performance. gov, in addition to each agency’s strategic plan and APG.

Through this simple process of clarifying our goals, sharing with the public our plans for getting there, soliciting input on the path forward, and being transparent about the results, we aim to continue building trust with the American people.

Off Track

10) Tax pollution: Off Track.

To receive information about these efforts, please sign up for our newsletter by visiting Performance. gov, scrolling to the bottom of the page, and clicking “Subscribe to Performance. gov Updates.”

This is just the beginning of our journey. To make PMA a success, we are committed to engaging directly with the people and communities it serves, and those in the federal government as we work to realize PMA’s vision. This means focusing on engagement with both federal employees and the people we serve, and soliciting their input to inform our work to advance PMA priorities.

In the coming months, we will translate these priorities and strategies into concrete goals and appoint leaders accountable for achieving them and driving them toward measurable results.

Through broad engagement with cross-agency and interagency teams, federal employees and their unions, Congress, the oversight community, and other stakeholders, work plans and measures for each strategy in the three PMA priorities will be developed. These plans and progress updates will be posted on Performance. gov. Additional next steps to advance the President’s Management Agenda are expected to be announced in early 2022.

What’s Next for Climate Action During the Rest of Biden’s Term?

This is a multi-year effort, and work on these priorities may evolve to reflect the changing needs of the people we serve. We will continue to seek input from a wide range of stakeholders as we strive for an effective, fair, and accountable government that delivers results for all.

As members of the President’s Management Advisory Council, we are senior federal agency officials tasked with resolving management issues within our agencies and across the government. Together, we advise the President on government-wide management issues and serve as the governing body for the development and execution of the PMA. Our work, and the work of the PMA, weaves together many threads and successes across the government.

Together, we will build back better by strengthening and empowering our workforce, improving customer experience, and ensuring that we manage the business of government.

To achieve these goals, we will:

Dedicate time, energy, talent, and resources to the three priority areas and other efforts that support the Biden-Harris Management Agenda.

Ensure that those working on these efforts have enough support to succeed.