Trend analysis for business improvement

Trend analysis is a technique used to examine and predict the movement of an item based on current and past data. You can use trend analysis to improve your business with trend data that helps you make decisions.

As your business becomes more established, you will be able to compare data and identify trends:

• Financial performance
• Competitor trends and growth
• Manufacturing efficiency
• New or emerging technologies
• Customer complaints
• Staff performance evaluations and key performance indicators (KPIs)

Understanding the value of trend analysis

Trend analysis helps you compare your business to other businesses and establish benchmarks for how your business should be run.

Analyzing market trends is key to allowing your business to adapt, change, stay at the forefront of your industry, and continually grow.

Trend analysis includes:

• Trend data: Evaluate how your business performance has changed over time.
• Benchmark data: Compare with similar organizations (learn about benchmarks to improve performance)
• Market trends: Analyze data across industries and sectors.

Gathering data

The most important rule in collecting data for trend analysis is that it should be current, reliable, and consistent.

The amount and quality of data will vary depending on how many months or years the business has been operating. However, if the business has little or no data, you can use benchmarking data and market trends to gather information.

If the data is only partially known or inaccurate, your analysis will only be partially correct.

For example, making sure you or your bookkeeper keep all the data and that it is kept up to date and entered accurately means you can run regular reports on past performance and gain insight into the direction of the business.

Tips for gathering data

• Businesses generally use financial record-keeping software that is compatible with the Australian Taxation Office, which allows you to carry out your analysis in a more streamlined way.
• Using financial ratios and calculators, you can use data from financial statements to get an idea of ​​the profitability of the business.
• When buying an established business or franchise, doing thorough due diligence gives you an advantage as you will have access to the historical data you need for your analysis.

Identifying relevant data

Below we explain the types of trend data that are useful for analysis, why collecting them is useful and where to find them.

Zooming in on everything Occupational Health and Safety (WHS) records

This data includes near misses, time away from work due to injuries and stress.

An increase in WHS events may highlight the need for updating equipment, increased training and managing workloads.

Sources of information

• Risk assessments
• Hazard reports
• Injury forms
• Policies and procedures
• Sick leave data

Cost of goods, expenses and cash flow

This data also includes net profit increases and decreases, stock turns, debtor and creditor days, casual workers and contractor costs.

You will be able to:

• Understand fluctuations throughout the year
• Manage the number of days it takes to receive payments from creditors.
• Plan when additional capital will be required
• Plan your labour needs throughout the year

Sources of information

• Profit and loss statements
• Sales transaction records
• Invoices from suppliers
• Employee expenses
• Cash flow records

Manufacturing

This data includes quality, defects, returns, warranty claims etc.

You need to understand if the manufacturing function of your business is running efficiently.

Sources of information

• Defect reports
• Return documentation
• Warranty claims reports

Sustainability

This data includes:

• Waste generation and removal costs
• Energy used
• Vehicles
• Emissions and carbon footprint.

Calculating emissions, energy use and waste can help you reduce costs by switching to other energy forms or suppliers.

Sources of information

• Energy bills
• Waste disposal bills
• Waste reports
• Emissions reports
• Carbon footprint reports

Marketing analytics

This data includes social media and website traffic.

Understanding trends in customer demographics and operating systems used to browse your website, and which social media channels are effective when and how are they are are valuable data points for how you market your business.

Sources of information

• Analytics reports from your website
• Analytics reports from social media
• Survey feedback
• Response reports from marketing campaigns

Customers and sales

This data includes:

• Sales trends
• Return rates
• Customer referrals
• Conversion rates
• Individual sales staff performance
• Customer complaints
• Returns
• Help desk enquiries

Analysing overall customer and sales trends can help you determine how you manage customer service and how efficient your salespeople are.

A declining sales trend may indicate problems with quality, price, competition, or changing customer tastes.

The Pareto principle states that 80% of the results come from 20% of the causes. Applying this principle to customers and sales, 20% of your customers should generate 80% of your sales, so you should focus 80% of your energy on the top 20%.

Sources of information

• Customer complaints
• Repeat visitor reports
• Customer loyalty program reports
• Customer spending reports
• Staff individual sales
• Return reports
• Help desk call reports

Human resources

This data includes staff turnover and sick days.

By understanding trends in staff satisfaction that may require focus on leadership, employment terms, ongoing training, and growth opportunities in the future, you can ensure a more effective group of employees.

Sources of information

• Staff data
• Turnover reports
• Employee feedback surveys
• Sick days reports
• Staff growth and development

Project data

This data includes hours worked on customer projects, revisions, changes, and "scope creep."

You can understand issues with project cycles, team efficiency, and client expectation management.

Sources of information

• Completed projects
• Project efficiency
• Client feedback
• Delivery and timing reports

Equipment breakdowns and maintenance

Understanding how equipment and plant issues and maintenance schedules will impact your business operations over time will lead to better risk management.

Sources of information

• Risk assessment reports
• Hazard reports
• Equipment maintenance checks
• Maintenance schedules

Delivery dates, couriers and external suppliers

Understanding how your suppliers and couriers have impacted your business in the past and when they might happen will allow you to plan with more certainty.

• Delivery reports
• Claims reports
• Courier tracking reports

Data analysis

Data analysis can be done using common business software. This software has the ability to visualize data in charts and graphs, which often make interpretation easier as trends are more clearly visible than with raw data.

Business intelligence (BI) software, once within the reach of only large enterprises, is now available as Software as a Service (SAAS) for a low monthly or annual fee.

You can also access your data and analytics on your website and social media platforms.

Benefits of using BI software include:

• Integrates with popular free or low-cost business software and apps
  • Finance and banking
  • Customer relationship databases
  • Website and social media analysis
  • WHS
  • Rostering and other HR
  • Facilities and maintenance
  • Record / file management cloud system

  If you are not using BI software or general business software with visualization and reports, you can manually analyze the data using a spreadsheet.

  In analysis, you and your advisor need to interpret data.

  Interpreting your business trend data

  When interpreting data, ask the following questions as part of the analysis.

  • When will you be worried about a trend and need your actions? For example, the decrease in purchases at retail stores in the past 1-2 quarters may be explained by the rise in domestic costs, but the place where the population statistics of that place have changed in the past year. There is. You may need to review your products and services.
  • What is an important decision point? For example, can you apply a fluctuating range (for example, 10 % excess or defect) that can be tolerated for your business?
  • What kind of opportunities can I improve my business more than other opportunities? For example, if an information technology (IT) system has a failure and is a continuous trend, is it better to outsourcare than to buy a new system? The cost of outsourcing may be better than buying a new system.
  • What is a crisis trend? In other words, what trends can be done permanently to the business?
  • What kind of pattern can be seen between datasets? For example, does the data of the project management system indicate the cause of the customer management system?
  • How about your business data compared to the industry benchmark? How can you improve each business function to improve your benchmark?

  Limitations of trend analysis

  There is a limit to trend analysis:

  • External financial crisis, recession, pandemic influence
  • Factors that have changed during the recording period, such as purchasing new equipment and outsourcing
  • Inflation adjustment

  Trend analysis is not "in business", but "working on business."

  Pareto principles (80 % result from 20 %) also indicate the importance of working on business. Letting time on the trend analysis will provide more valuable improvements for the entire business.

  Also consider.

  • See how to measure digital performance.
  • Understand how to adapt and change business.
  • See how to improve financial performance.
  • Last update 8 December 2022
  • Last update 8 Dec 2022

  150+ essential business presentation phrases (+ 8 tips)

  Introducing phrases that are indispensable for business presentations.

  Updated on December 27, 2023 27 Min Read table of contents
  • 150 or more business English presentation phrases
    • Start a presentation
    • Introducing presentation topics
    • Introducing yourself
    • See the previously shared materials
    • Create technical problems
    • Share presentation roadmaps
    • Explanation of the question policy
    • Start of presentation text
    • Start a new section of the text
    • Introduction of visual aid
    • Lis t-up and order
    • Share an example
    • Emphasize points
    • Link to another topic
    • Points paraphrasing and repetition
    • See information
    • Finish the presentation
    • Let the audience participate in the discussion
    • Close the discussion
    • Eight simple steps for a winning business presentation
      • 1. Research the presentation contents
      • 2. Make a presentation plan
      • 3. Learn useful phrases in advance
      • 4. Prepare visual teaching materials
      • 5. Practice with a voice
      • 6. Assume the question
      • 7. Thinking about body language
      • 8. Control tension
      • Prepare for the next presentation with the online business English lecturer

      Learn English with a tutor who wants to see you succeed

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      • 150 or more business English presentation phrases
        • Start a presentation
        • Introducing presentation topics
        • Introducing yourself
        • See the previously shared materials
        • Create technical problems
        • Share presentation roadmaps
        • Explanation of the question policy
        • Start of presentation text
        • Start a new section of the text
        • Introduction of visual aid
        • Lis t-up and order
        • Share an example
        • Emphasize points
        • Link to another topic
        • Points paraphrasing and repetition
        • See information
        • Finish the presentation
        • Let the audience participate in the discussion
        • Close the discussion
        • Eight simple steps for a winning business presentation
          • 1. Research the presentation contents
          • 2. Make a presentation plan
          • 3. Learn useful phrases in advance
          • 4. Prepare visual teaching materials
          • 5. Practice with a voice
          • 6. Assume the question
          • 7. Thinking about body language
          • 8. Control tension
          • Prepare for the next presentation with the online business English lecturer

          No matter where you work in any field, you have to give a presentation someday. This is very nervous at first. According to a survey, 80 % of us get nervous considering talking in public!

          The good news is that anxiety is a motivation for a thorough preparation. And thorough preparation is the key to great presentation! As time goes on, you will be recognized for the effect of convey your ideas effectively, and you will open your professional growth and opportunities. Here are more than 150 business presentations. In addition, we have planned a presentation that we can boast and the steps to implement it.

          150+ must-know business presentation phrases in English

          A list of natural English phrases that you want to use in the next business presentation. Follow the presentation based on these and add variations to business English vocabulary.

          Starting the presentation

          The opening line of the presentation is the first phrase or statement used to attract and involve the audience at the beginning of the business presentation. It creates an atmosphere with such a phrase, draws the audience's attention, and gives a positive first impression.

          The presentation introduction part is very important because it can be connected immediately to the audience. Let's consider the following hints to make the word of the start of your presentation an impactful:

          • Start with suggestive questions and powerful quotes related to your topic. For example, "What happens to the hig h-tech industry if 50 % of work becomes AI?
          • Share interesting facts and statistics that attract attention. For example, "Do you know that 500 Fortune spends $ 10 million on average?
          • Start with personal anecdotes and stories related to the core message of presentation. For example, "I grew up in a mother and child family, got a scholarship and went to college."
          • Use a bold and surprising sentence that makes the audience's beliefs. For example, "The conventional SEO has died in five years.
          • The lines at the beginning should directly touch the audience's needs and interests. For example, "By the end of this presentation, you ..."

          Here are some examples of how to start presentation in English:

          1. Thank you for gathering today.
          2. Thank you for participating today.
          3. Today's insights will be valuable for ...
          4. Let's go on a journey.
          5. Thank you for having this opportunity.
          6. Imagine a world like this:
          7. Do you know any [startling statistics]?
          8. Have you ever faced a challenge like [related situation]?
          9. First, I want to share a personal anecdote related to the topic.
          10. In today's fast-paced world, ...
          11. Let's take a moment to think about the impact of [current industry trends].
          12. I stand before you today to address an important issue: [presentation topic].
          13. Before I dive into the details, let me ask you a question: [thought-provoking question].
          14. As [industry/company name] continues to evolve, we must embrace change and seize the opportunity.

          Introducing the topic of your presentation

          Your audience knows why you're there, but it's useful to explain it succinctly. Whether it's a project update, a new technology, or a potential strategy, this is your chance to highlight what they'll gain from your presentation. Here are some ways to introduce the topic:

          1. As you know, today I'm going to be talking to you about best practices for CPC advertising.
          2. In this presentation, I'm going to be explaining some of the best practices for CPC advertising.
          3. For the next 45 minutes, I'm going to be talking to you about best practices for CPC advertising.
          4. By the end of this session, you will know a little more about all the CPC advertising best practices.
          5. My presentation is especially relevant for those of you who are new to CPC advertising.
          6. Today, I will introduce you to the latest developments in CPC advertising.
          7. This talk is designed to act as a starting point for discussion.

          Introducing yourself

          Please briefly state your name, company name, and job title. You may also mention any other information that explains why you are a good fit for this talk. Here is an example:

          1. My name is Kenny Jones.
          2. For those of you who haven’t met me yet, I’m Kenny Jones, Head of Marketing. Let me start by telling you a little bit about my background.
          3. First, a little bit about my background. I’m the Head of Marketing at LEGO and have been with the company for 7 years. Prior to that, I worked at Booking. com.
          4. Let me introduce myself: I’m Kenny Jones, Head of Marketing at LEGO.
          5. My name is Kenny Jones and I lead the Marketing department at LEGO.
          6. My role is to develop and execute the marketing strategy across all channels.

          Referencing previously shared materials

          If the presentation is based on another report or many data, it is convenient to share that information before the meeting. This allows the audience to check everything in advance and prepare for the presentation. Here are some examples:

          1. Do you have a copy of the report to talk about today?
          2. Don't worry about taking notes. All relevant statistics are summarized in the distribution materials, so we will distribute them now and share the link in the chat of the meeting. (Handout "is a printed matter or digital document with important information distributed for reference when a meeting or presentation).
          3. During the presentation, you can refer to the handouts I shared earlier.
          4. Please see page 5 of the report.

          Addressing technical issues

          Today, most presentations include technical elements, such as projecting power points on the screen of the conference room or sharing a screen at the ZOOM conference. If you prepare for a technical problem during a presentation, you will need to be careful if you have any problems.

          The following are some examples that are useful for preparation:

          1. Can everyone hear my voice?
          2. Can you hear my voice?
          3. We apologize for technical problems. please wait a moment.
          4. Thank you for waiting. We will resume the presentation soon.
          5. Please tell us your opinions while solving this problem.
          6. Take a pause until this problem is solved. In the meantime, please write freely if you have any questions.

          Sharing a roadmap for the presentation

          It is useful for the audience to know what you intend to talk, even if the presentation is short. By doing so, you can maintain your concentration and give the audience clearly. There are several ideas to introduce your presentation composition:

          1. My presentation takes about 45 minutes and is divided into four sections. In section 1 ...
          2. I have only 45 minutes to talk about this big topic, so I will speak briefly. This lecture is divided into four sections. First of all
          3. I thought it would be useful to share the roadmap I planned to cover. This lecture is divided into four sections.
          4. In today's presentation, I will look at the four different aspects of CPC ads. Part 1 ...
          5. In today's presentation, we will roughly take up three areas.
          6. Let's look at today's agenda from a bird' s-eye view. (The "bird' s-eye view" is a rough outline and summary of a certain topic, and it was named because it can be widely seen from a high place like a flying bird).

          Explaining the question policy

          What do you want from your audience? Are they okay with being interrupted, or are they distracted by interruptions? If you state your expectations clearly, there will be no surprises. Consider whether you need to announce other rules for audience behavior, such as muting or turning off cell phones during video calls.

          1. If you have any questions, please wait until the end of the presentation. There will be a 10-minute open discussion at the end.
          2. If you have any questions, please ask them at the end of the presentation.
          3. I will answer any questions at the end of the talk.
          4. Please save your questions until the end.
          5. There will be plenty of time for Q& A after the presentation.
          6. If you have any questions, feel free to share them in the chat.
          7. If you have any questions, feel free to interrupt.
          8. If you don't understand something, please raise your hand.
          9. Unfortunately, no photography is allowed during this presentation.
          10. Please put your cell phones on silent or turn them off.
          11. Everyone can hear the presentation if they are muted.

          Starting the main body of your presentation

          The audience now has a good idea of ​​who you are and what to expect. Now you have a crowd waiting to hear your expertise. It's effective to start by changing the topic into a question. Here's how to do that:

          1. So what is CPC advertising?
          2. So what is CPC advertising? A lot of people ask...

          But if that's not appropriate, use one of these phrases to indicate that the introduction is over and the main part is about to begin:

          1. Let's get started.
          2. Let's get started.
          3. Let's jump into the first part of your presentation...
          4. To set the stage...
          5. First and foremost...
          6. Once you've decided on your first point, try to summarize it in one sentence. Then you'll be ready to start a new part of your presentation. There are a few options for how to do this:

          Beginning a new section of the main body

          Okay, so that's Facebook Ads. But what about Google Ads? Okay...

          1. Now, let's turn our attention to Google Ads.
          2. There's a lot to learn about it, but we have a limited amount of time, so let's move on to Google Ads.
          3. Next: Google Ads.
          4. Part 2: Google Ads.
          5. With that in mind, let's now explore Google Ads.
          6. Now, let's turn to Google Ads.
          7. Now, let's turn to Google Ads.
          8. It's best to give your audience something to look at to reinforce your points. Here are some phrases to show them what you want them to notice:

          Introducing your visual aids

          If you look at this graph, you can see that...

          1. If you look at this graph, you can see that...
          2. This graph shows the results of an experiment we recently conducted. The Y-axis represents... and the X-axis represents...
          3. As you can see from this infographic, our research shows that...
          4. Now, pay attention to this infographic...
          5. To help you visualize this concept, look at this diagram...
          6. It's a visual representation to simplify this idea.
          7. In ancient Greece, rhetoricians (professional public speakers) developed tricks to capture their audience's attention. One of them was to number their ideas on their fingers so that the audience could follow them with their eyes. Luckily, this works even better when presenting bullet points in PowerPoint!
          8. Here are some ideas on how to list your points:

          Listing and sequencing

          This method has five main advantages... First, ... Second, ... Third, ...

          There are three main reasons why people choose Google Ads: It's mainly because of... but another important factor is... some people choose them because of...

          1. There are five stages in the process. First, I'll start with a big picture of CPC advertising, then I'll get into the specifics...
          2. First, I want to give you an overview of...
          3. The first point is...
          4. Then, I'll...
          5. From there, I'll highlight the main points of...
          6. Finally, I want to cover the topic of...
          7. Finally, I want to briefly mention the problem of...
          8. Using examples in presentations can bridge the gap between theory and practice. They make complex ideas clearer and easier for your audience to understand. Relating it to a real-life scenario or hypothetical situation helps you communicate what you want to say clearly and helps your audience retain the information better.
          9. Here are some ways to introduce examples in your presentations:
          10. Let's consider the case of...
          11. For example...

          Sharing examples

          To illustrate what I mean, let's consider...

          Draw from real life and remember a time when...

          1. To put this in context...
          2. As a realistic example...
          3. For example...
          4. By emphasizing important points, the audience will ensure that you can understand the core message of the presentation. Emphasizing the importance of specific data and ideas will no longer be lost in other information. By emphasizing really important things, you can lead the audience to the most necessary places.
          5. The following is a phrase that helps emphasize the importance of what you have said:
          6. It is extremely important to understand.
          7. I can't emphasize this ...

          Emphasizing a point

          Don't overlook the fact.

          This is the heart of our discussion. (The term "CRUX" refers to the most important point and the central point of a certain thing or discussion).

          1. It's for paramount importance that ... (the term "paramount" means more important than anything else).
          2. Linking ideas creates a story with a coordinated presentation. Make sure you have a smooth transition between topics so that the audience can keep up with your thoughts. By giving a connection between different segments, you can perform comprehensive and interconnected discussions.
          3. Here are some examples of how to make such transitions:
          4. Related ...
          5. This is related to what I mentioned earlier ...

          Linking to another topic

          In connection with this topic ...

          Similarly ...

          1. This shows the similarity of ...
          2. In other words, it is a tool to strengthen important ideas without being heard repeatedly. By presenting the same information in a fresh way, you can respond to the various learning styles of the audience. In other words, you can remember important points for a long time even after the presentation is over.
          3. The following are some ideas for paraphrasing the previous points:
          4. In other words
          5. In other words

          Paraphrasing or reiterating a point

          In other words ...

          What I want to say ...

          1. In essence ...
          2. Then, the meaning ...
          3. I want to dig into this problem in more detail.
          4. Let's consider the meaning of this data / result / problem.
          5. By referring to external information, the presentation is reliable. It indicates that your claim is backed by a survey, research, and a reliable source. Remarks based on established facts and knowledge build up a trusting relationship with the audience and increase the weight of your claim.
          6. The following are useful phrases when referring to data, research, and other information:
          7. According to the research ...
          8. According to the latest survey results ...

          Referencing information

          If you refer to the data ...

          According to the latest customer survey ...

          1. According to a recent survey ...
          2. If you quote the report ...
          3. Let's look at this statistics.
          4. Based on this survey conducted by our marketing department ...
          5. Business presentations usually end with a summary. This can be used to reinforce your main points (in case no one was paying attention!) or to share the most important ideas that people should remember.
          6. Here is how to end your presentation:
          7. That's all for today on CPC advertising. In short, we've covered...
          8. Unfortunately, that's all our time for today. I hope you learned something about CPC advertising.

          Ending the presentation

          And that concludes my talk for today. To refresh your memory, the main takeaways are: Part 1...

          That's the end of my presentation. I hope you are now clear about CPC advertising and when to use it.

          1. So, the next time you think about CPC advertising, consider the following factors: That's all from me!
          2. To sum up our journey today...
          3. We conclude, remember...
          4. To bring our discussion full circle...
          5. Your audience is full of new information. Thank them for getting their attention and, if possible, invite them to ask you for clarification. Here is an example:
          6. Thank you for your attention. We have 5 more minutes. Any questions?
          7. Thank you for your attention. I hope this session was helpful, and I'd be happy to answer any questions you may have.
          8. Thank you for listening. Now, I'd like to take your questions, so please raise your hand if you have any.

          Involving the audience in the discussion

          I'd like to hear your thoughts.

          1. I'd like to hear from anyone about their experience with...
          2. Does anyone want to share an insight or another perspective?
          3. When you receive a question, don't feel like you have to answer right away. You can buy yourself a few seconds by using phrases like:
          4. Thanks for your question, Mike.
          5. That's an interesting question.
          6. If you're not sure how to best answer a question, don't be afraid to ask to clarify what the questioner is looking for. It's also professional to admit that you don't know. Here are some examples:

          What does that mean?

          1. Are you asking about my experience or general industry data?
          2. I'm sorry, I don't have those numbers in my head, but if you could give me your email address at the end, I'll follow up with you later.
          3. Unfortunately, that's outside of my expertise. But information on that...

          That's a good question. I don't know what it was, but in my guess ...

          1. To actually show your expertise, make sure your answer is responsible for the audience questions. There are some ideas here:
          2. Did you understand? Is that the answer you were looking for?
          3. Is it the answer to the question?
          4. After this, if you have any further discussions, please do not hesitate to catch me.
          5. An effective conclusion is to remind the audience and remind them of the open attitude that discusses something more after the presentation. You can also leave a positive impression to the audience.

          The following is a knot phrase inspired by you:

          1. Thank you for your attention.
          2. Thank you for coming. I hope this session is useful.
          3. Thank you for your attention. If you have any questions, please feel free to contact us through my website or email.

          Closing the discussion

          Thank you for actively participating in today's discussion.

          If you need any explanation after this, please contact us anytime.

          1. Let's continue this story offline later.
          2. For those who wish to give a presentation, we will send it by email today.
          3. Excellent presentations are not only impressive phrases alone. In order to succeed, it is important to prepare as soon as possible. Here, we will introduce how to make a presentation that inspires your colleagues, making your customers want to buy it!
          4. If you have been asked to give a presentation for a topic, that's probably your specialty. However, there may be more fields that need a little more knowledge. Rather than having an unpleasant surprise later, it is important to know what it is as soon as possible.
          5. To test this, divide the theme of the presentation into smaller questions. For example, when presenting the effects of social media in the previous quarter, consider the following:
          6. What kind of advertisement did we advertise on social media this term?
          7. How is it different from the previous quarter?

          8 simple steps to put together a winning business presentation

          What were the successful results of social media in the previous quarter?

          1. Research your presentation

          Is there a solid data about this?

          Was there a drawback of social media advertising?

          • What conclusions can be derived for the next quarter?
          • If you subdivide the content of the presentation, the approach will be more organized. In addition, the data and information required to support the points will be clear. It may also be meaningful to talk to a colleague who gives effective feedback.
          • Taking a systematic approach to research is a great way to avoid overlooking important things!
          • Well, you probably have much more information than the audience can remember rationally! It is best to return everything to the basics. Let's start by making a very simple plan.
          • First, write down the 3-4 main points you want to take home from the lecture. From there, add a sub point and decide how long you spend on each section.
          • Whether English is a second foreign language, writing the manuscript you plan to speak is useful. Probably not, but helps to clarify your thoughts. Use simple words in business documents to make it a natural way of speaking.

          If you want to make a business English plan, practice, or improve, why not study with a business English tutor? Tutors can support the consistent errors you do, send the essential vocabulary that you can save and practice outside the classroom. Find a tutor that specializes in your industry and role in the pr e-style search filter.

          Pr e-style preview

          2. Plan your presentation

          If you write a simple script, let's start a rehearsal!

          Unless you really need it, you don't have to memorize each word. If you forget one word, you will lose your balance. It is safer to learn only important phrases than to pack too much information.

          Even if you get lost, it's easy if you skip the next point and restore the presentation. It depends on the situation and the length of the presentation, but it may be okay if you have a paper with a phrase.

          Here are the most useful English words and phrases in business conferences and presentations. If you need more specific vocabulary, such as presentations to boards and bosses, client's finances, etc., see blog posts of English words often used in accounting. If you subdivide the contents of the

          Nowadays, most people use a slide deck when presenting their business ideas. This option helps you capture the audience's attention. Some people prefer to create a slide deck before writing the presentation script.

          3. Learn useful phrases beforehand

          Whatever order you prepare, don't overload your slides. Remember: you are the presenter and your slides are just for looking! Make sure to list out the points you want them to remember.

          It's also a good idea to include visual elements like graphics, charts, and pictures throughout your presentation. According to an experiment, when an audience hears new information, they are likely to remember only 10% of it after three days. However, if you pair it with an image related to the same fact, they remember 65% after three days.

          The more you rehearse your presentation, the more confident you will be on the day.

          Record yourself giving your presentation several times and watch it over again. It may be embarrassing, but doing it will help you overcome your fear of presenting!

          4. Prepare some visual aids

          Look at yourself and listen carefully to your accent. Are there any words or phrases that are difficult to pronounce? Look them up in an online dictionary with audio, like Dictionary. com. If you have trouble in a few places, check out our article on how to improve your pronunciation.

          If your presentation is very important, have a colleague watch it through and give you constructive feedback. But if you are more worried about sounding natural and fluent than the content of your presentation, a few sessions with a business English tutor at Preply can pay off in a big way.

          Even if you don't have a dedicated questions section, expect a question or two at the end of your presentation. This is a good thing. Questions show that your audience is listening!

          5. Practice aloud

          Think about a few questions you might be asked and research the answers beforehand. Even better, have a colleague watch your presentation and ask for their suggestions.

          If you plan to have a Q& A at the end of your presentation, have a backup plan in case the audience is quiet. Having a "question" or two of your own can help things go more smoothly. You might say something like this:

          Now, a lot of people have asked me this...

          While you're still thinking about this, here's a question that keeps coming up.

          6. Anticipate questions

          Don't worry if the audience doesn't say anything. However, it is good to prepare some additional points so that the presentation does not end with awkward silence!

          When rehearsing the presentation, you should not just read it at the desk. Many human communication has nothing to do with words. While talking, practice what your body does.

          If you get nervous, there are many gestures and some people are distracted. If you get nervous, there will be more gestures and you may be distracted. Use an uneasy hand effectively, such as showing the idea of ​​a slide deck using a pointer. It is also good to have a note or a water bottle.

          • Preparation for the presentation is perfect. All you have to do is announce with confidence! Unfortunately, this is easy to say, especially when you give a second language. Try some of the following "hacks" and deal with anxiety.
          • Rising heart rate, sweat of palms, thirst, etc. If you tell yourself that this feeling is the wave of excitement, you may be able to deceive your brain and recognize tension as a positive emotion.

          Before the presentation, have time to calm your heart. Go to the bathroom and take a deep breath four times. Inhale for 4 seconds, stop for 7 seconds, and exhale for 8 seconds. If you count the numbers, you really need to concentrat e-it will bring back all nerve to your body and calm your mind.

          7. Consider your body language

          If your mouth is dry or wants to interrupt time, prepare water in the bottle or glass.

          If you are nervous, you may be quick. Be aware of the sentence between the sentences and speaking slowly so that you can fully feel the weight of your words.

          8. Try to manage your nerves

          You may have felt that the audience was ready to make a presentation that would lose words! At least you will be impressed with your professionalism and sense.

          Remember: If you are uneasy about the presentation because English is the second language, be style will help you. A great effect can be expected by holding a session several times with the preply online business English tutor. < SPAN> Don't worry if the audience doesn't say anything. However, it is good to prepare some additional points so that the presentation does not end with awkward silence!

          When rehearsing the presentation, you should not just read it at the desk. Many human communication has nothing to do with words. While talking, practice what your body does.

          If you get nervous, there are many gestures and some people are distracted. If you get nervous, there will be more gestures and you may be distracted. Use an uneasy hand effectively, such as showing the idea of ​​a slide deck using a pointer. It is also good to have a note or a water bottle.

          Preparation for the presentation is perfect. All you have to do is announce with confidence! Unfortunately, this is easy to say, especially when you give a second language. Try some of the following "hacks" and deal with anxiety.

          Prepare for your next presentation with online business English tutors

          Rising heart rate, sweat of palms, thirst, etc. If you tell yourself that this feeling is the wave of excitement, you may be able to deceive your brain and recognize tension as a positive emotion.

          Before the presentation, have time to calm your heart. Go to the bathroom and take a deep breath four times. Inhale for 4 seconds, stop for 7 seconds, and exhale for 8 seconds. If you count the numbers, you really need to concentrat e-it will bring back all nerve to your body and calm your mind.

          If your mouth is dry or wants to interrupt time, prepare water in the bottle or glass.

          If you are nervous, you may be quick. Be aware of the sentence between the sentences and speaking slowly so that you can fully feel the weight of your words.

          Learn English with a tutor who wants to see you succeed

          Speak English with confidence with the support of the preply tutor. Start today and improve quickly according to your budget and schedule!

          Top 10 Trends in the Hospitality Industry in 2024

          Remember: If you are uneasy about the presentation because English is the second language, be style will help you. A great effect can be expected by holding a session several times with the preply online business English tutor. Don't worry if the audience doesn't say anything. However, it is good to prepare some additional points so that the presentation does not end with awkward silence!

          When rehearsing the presentation, you should not just read it at the desk. Many human communication has nothing to do with words. While talking, practice what your body does.

          If you get nervous, there are many gestures and some people are distracted. If you get nervous, there will be more gestures and you may be distracted. Use an uneasy hand effectively, such as showing the idea of ​​a slide deck using a pointer. It is also good to have a note or a water bottle.

          Preparation for the presentation is perfect. All you have to do is announce with confidence! Unfortunately, this is difficult to say, especially when you give a second language. Try some of the following "hacks" and deal with anxiety.

          Rising heart rate, sweat of palms, thirst, etc. If you tell yourself that this feeling is the wave of excitement, you may be able to deceive your brain and recognize tension as a positive emotion.

          10 hospitality trends 2024 - Elevate experiences, embrace evolution

          1. Before the presentation, have time to calm your heart. Go to the bathroom and take a deep breath four times. Inhale for 4 seconds, stop for 7 seconds, and exhale for 8 seconds. If you count the numbers, you really need to concentrat e-it will bring back all nerve to your body and calm your mind.
          2. If your mouth is dry or wants to interrupt time, prepare water in the bottle or glass.
          3. If you are nervous, you may be quick. Be aware of the sentence between the sentences and speaking slowly so that you can fully feel the weight of your words.
          4. You'll feel that the audience was ready to make a presentation that would lose words! At least you will be impressed with your professionalism and sense.
          5. Remember: If you are uneasy about the presentation because English is the second language, be style will help you. A great effect can be expected by holding a session several times with the preply online business English tutor.
          6. Our friendly tutors will tailor lessons to your industry and topic. Convenient 30-minute sessions make it easy to catch up on a lesson during your lunch break or before an important meeting.
          7. Preply tutors can write the perfect script for your presentation or suggest more conversational options for unnatural phrases. Preparation is key to success, but combined with expert advice, your presentation skills will reach a whole new level!
          8. Speak English with confidence with the support of a Preply tutor. Start today and progress fast, on your budget and on your schedule!
          9. What are the latest trends in the hospitality industry? This article reflects today's increasingly dynamic hospitality industry in terms of its long-term, medium-term and short-term evolution, as a testament to the industry's resilience, agility and innovative spirit. See the industry's adaptability and forward-thinking approach, shaping its trajectory in the face of challenges and opportunities while staying on top of the latest trends in the hospitality industry.
          10. Bestselling author Will Guidara argues that "we are entering a hospitality economy." It suggests that what underpins the essence of hospitality (excellent service, human interaction, personalization, and co-creation of memorable experiences) is actually what many verticals desperately need today.

          1. Workforce empowerment: Transforming challenges into opportunities

          As we hurtle toward a digitalized society, the hospitality industry thrives as a hybrid that balances the adoption of technological innovations to improve operations while maintaining the human needs of connection, authenticity, and real-world discovery.

          Statistics predicting healthy expansion in the sector (e. g., the expansion of the bleisure and wellness market, room demand reaching an all-time high, Booking. com as the world's most valuable tourism brand, and carving out new positions in the sector) confirm that the hospitality industry is poised for a major transformation in 2024.

          2. Artificial intelligence and technology: Choosing the best tech to revolutionize hospitality

          So what new trends are emerging? Driven by interrelated factors such as technological advancements, evolving consumer preferences, and growing focus on sustainability, hospitality businesses can take advantage of new opportunities to improve guest experiences and position themselves for long-term success.

          Contactless services: Effortless technology, impeccable stay

          Empowering the Workforce: Turning Challenges into Opportunities

          Artificial Intelligence and Technology: Choosing the Best Technologies to Revolutionize Hospitality

          Technology-driven innovation: Beyond boundaries

          Culinary Experience: Putting Experience, Authenticity, and the Senses First

          Redefining Bars and Drinks: Adding Creativity and Design to Your Drinks Menu

          Fine Dining: In Need of Reinvention, But Full of Potential

          Hyper-personalization: Tailored moments, lasting loyalty

          Fine Wine Prices: Navigating a Changing Vineyard Market

          3. Culinary experiences: Putting experiences, authenticity and the senses first

          Rising Interest Rates: Impact on Hotel Asset Values ​​and Deals

          Green Hospitality: Beyond Sustainability to Net Positive

          Data-Driven Decisions: Data Analysis for Optimal Personalization

          The Power of Social Media: Creating an Authentic Story

          Over the past two years, the hotel industry's biggest challenge has not been attracting guests, but staff retention and retention. To address this issue, many hotel groups have stepped up to make improvements, and for new entrants in the industry, it's a great opportunity to negotiate better working conditions and salaries.

          4. Bars and drinks redefined: Adding creativity and design to the drinks' menu

          Today, many hotels are offering free or low-cost accommodation to their staff, raising wages and reducing working hours during peak periods. They are also investing in training programs to motivate staff and enable them to advance. Empowered employees not only positively impact a guest’s mood and whether they will return, but they also attract other employees and help build a cohesive, quality workforce.

          As Chat GPT celebrates its first birthday, we have no choice but to resign ourselves to the fact that, like it or not, we have entered an AI-accelerated world, and as a result, the pace at which the industry adapts is becoming urgent. But what form of AI will best benefit hospitality stakeholders?

          Embracing contactless technology is not just about adapting to the pandemic-driven shift to touchless interactions, it’s about redefining the hospitality experience to accommodate the modern traveler. Contactless services simplify the guest journey by reducing wait times and physical touchpoints. Mobile check-in, digital keys, and voice- or tablet-activated room automation allow guests to move seamlessly through their hospitality experience. The citizenM hotel brand pioneered this minimal-effort check-in and room experience with its wildly successful UX-friendly app.

          The effect of economic uncertainty on hotels, restaurants and fine wines

          5. Fine dining: In need of reinvention but full of potential

          Popular tools such as WhatsApp can keep the hotel staff in contact with customers during their stay, respond immediately to requests, and provide custo m-made services. In addition, by reducing fac e-t o-face exchange and reducing artificial mistakes, work can be more efficient, improving services and reducing the burden on small labor. Like no n-contact services, hospitality companies need to prioritize data privacy and security and take strong safety measures to protect guest information from cyber threats.

          The core of technological innovation is that managers and employees can centrally unify the information. A complete clou d-based transition to a solution is the first but indispensable step. This enables rea l-time sharing, better servic e-oriented, guest experiences, and all gates of the hotel are improved.

          The robot system, which seems to be adopted at the Henn-NA hotel in Japan, optimizes back of-house processes such as housekeeping and restaurants, and enhances efficiency.

          6. Fine wine prices: Navigating the fluctuating vineyard market

          The use of expansion reality can be useful for staff onboarding because new employees can be trained in the actual situation and train before entering the room. Educationally, AR provides a more interactive and complete learning environment, as it is practiced in the EHL virtual housekeeping class. The expansion reality also enables hotels and airline marketing in an ad hoc style. Potential customers can enter the facility deeply, get more information and make decisions. < SPAN> popular tools such as WhatsApp allows hotel staff to always contact customers while staying, respond immediately to requests, and provide custo m-made services. In addition, by reducing fac e-t o-face exchange and reducing artificial mistakes, work can be more efficient, improving services and reducing the burden on small labor. Like no n-contact services, hospitality companies need to prioritize data privacy and security and take strong safety measures to protect guest information from cyber threats.

          The core of technological innovation is that managers and employees can centrally unify the information. A complete clou d-based transition to a solution is the first but indispensable step. This enables rea l-time sharing, better servic e-oriented, guest experiences, and all gates of the hotel are improved.

          The robot system, which seems to be adopted at the Henn-NA hotel in Japan, optimizes back of-house processes such as housekeeping and restaurants, and enhances efficiency.

          7. Rising interest rates: The impact on hotel property values and transactions

          The use of expansion reality can be useful for staff onboarding because new employees can be trained in the actual situation and train before entering the room. Educationally, AR offers a more interactive and complete learning environment, as it is practiced in the EHL virtual housekeeping class. The expansion reality also enables hotels and airline marketing in an ad hoc style. Potential customers can enter the facility deeply, get more information and make decisions. Popular tools such as WhatsApp can keep the hotel staff in contact with customers during their stay, respond immediately to requests, and provide custo m-made services. In addition, by reducing fac e-t o-face exchange and reducing artificial mistakes, work can be more efficient, improving services and reducing the burden on small labor. Like no n-contact services, hospitality companies need to prioritize data privacy and security and take strong safety measures to protect guest information from cyber threats.

          The core of technological innovation is that managers and employees can centrally unify the information. A complete clou d-based transition to a solution is the first but indispensable step. This enables rea l-time sharing, better servic e-oriented, guest experiences, and all gates of the hotel are improved.

          The robot system, which seems to be adopted at the Henn-NA hotel in Japan, optimizes back of-house processes such as housekeeping and restaurants, and enhances efficiency.

          Other trends that have been, still are, and will continue to shape hospitality

          8. Green hospitality: Beyond sustainability to net positivity

          The use of expansion reality is useful for staff onboarding because new employees can be trained in the actual situation and receive training before entering the room. Educationally, AR provides a more interactive and complete learning environment, as it is practiced in the EHL virtual housekeeping class. The expansion reality also enables hotels and airline marketing in an ad hoc style. Potential customers can enter the facility deeply, get more information and make decisions.

          In the commoditized world, guests are increasingly seeking personalized experiences that meet their preferences and wishes. In the hospitality industry, Hyper Personalization means that it depends on the technolog y-based micr o-segmentation and adjusts interaction with each guest according to rea l-time needs and behavior. For example, chec k-in / chec k-out / Refraction, such as the closing time of restaurants, know whether customers want to be accompanied at chec k-in or do not contact, room temperature, lighting, and amenities. Personalization and adjusting the food and beverage option quickly and accurately. In Paris Fauchone L'Hotel, customers propose menus and define potion sizes. From the hotel's point of view, a better dynamic pricing strategy, a higher guest consumption experience, or a tailo r-made royalty program with a commercial partner.

          9. Data-driven decision-making: Data-analytics for optimum personalization

          The desire to experience, not simply consuming, means that the hand s-on dining is evolving in a new way. The hotel is currently required to provide a variety of dining options in order to respond to various customers' preferences, and if it is done correctly, the restaurant is not just an extension of a hotel, but at the center of the experience. It can be a description of food. It is a good example of the Grand Resort Bart Lagutz in Switzerland, boasting seven restaurants, three bars, bistro, cafes, and sushi tak e-outs (and many Michelin stars and Gomiyo points). As a matter of fact, it has become a mecca for the journey of gourmet artists.

          The experienc e-type design allows you to enjoy not only the taste but also a multifacinating environment that stimulates the five senses (such as "Ultra Violet" by Paul Pale in Shanghai). Some hotels provide experiences on smaller and more dynamic scale. For example, providing Four Hand Dinner (the invited chef cooks with exclusive chefs), planning a kitchen party (a customer eats in the kitchen), and the front cooking area. It is set up. Professional cooking classes can complement this. The important thing here is to provide unique experiences, such as how to make gin, how to make local dishes, and bread by experts.

          Another trend is about children. A classic menu that lacks imagination, such as hamburgers and potato chips, is no longer enough. By adding world food and vegetable foods and packaging in an innovative way, more families will be repeaters.

          10. The power of social media: Crafting authentic narratives

          The last important trends in the food sector are of f-premises dining and digitalization. Since the pandemic, customers have returned to restaurants, but the percentage of o n-premises, of f-preemithing and of f-premises dining is large. Takeouts are no longer limited to fast food, but also in traditional restaurants and luxury restaurants, so restaurants need to respond to these customers and increase their profits. In other words, the restaurant designs an appropriate and creative hig h-quality package, optimizes simple and inexpensive delivery and collection methods without competing with the conventional delivery platform, and at the same time, dining and delivery in the store. In order to respond, it is necessary to reorganize workflows and operations.

          This includes a ghost kitchen specialized only for food production for delivery and tak e-out. The Ghost Kitchen after Cobit is becoming more and more popular in the restaurant industry, and is expected to be $ 157 billion by 2030. As of 2021, more than 100, 000 ghost kitchens are open around the world.

          Today's bar needs a unique drink in combination with a special atmosphere that shines on Instagram, and it is necessary to stand out by giving customers a sense of immersion. For example, Ashley Sutton Design Bar is not only a place to drink alcohol, but also a whole experience that stimulates the five senses and stimulates curiosity. And it is known throughout Asia.

          Master in Hospitality Management

          Key takeaway from EHL's hospitality industry trends 2024 - Crafting experiences, influencing lives, and paving the way to tomorrow

          The age of simple wine lists, international beer and spirits brands is over. Bars and restaurants need to be specialized in accounting for international customers whose tastes have evolved. Bee r-only menu using local craft beer, certain vintage and terroir wine, narrative wine, eclectic spirit collection (following whiskey and gin, lambs in a few years), and super super. A fresh local juice is what customers want.

          Mixology has been around for a long time, but providing mocktels and no n-alcoholic food pairing has become indispensable due to strengthening alcohol regulations and healthy lifestyles promoted by the Z and millennial generations. Fake liquor has become mainstream, and now is not only "dry January" but also a mocktel all year round! Cocktails and Moctels innovation should not only be a traditional recipe, but also incorporate unique materials, techniques, presentation styles (eg, Bar Benfidick in Tokyo) and teach customers in the Mixology class.

          

          Elim Poon - Journalist, Creative Writer

          Last modified: 27.08.2024

          Queensland business innovation is trending up over a 10 year period. More than half of all Queensland business are trying or have delivered an innovation. Tools to help you improve your business including SWOT analysis, benchmarking, market research and trend analysis. Business Queensland – Create a business. Business Queensland – Improving your business. Tools to help you improve your business including SWOT analysis, benchmarking, market research and trend analysis.